Housing and Finance Lead

Housing And Finance Lead

Warren Village is an agency that focuses on economic mobility and supports families to mitigate the negative long-term effects of poverty and homelessness. The Housing and Finance Lead is responsible for the delivery of Warren Village's next step housing and financial services programming that promotes residents securing and maintaining permanent and affordable housing; building skills to support economic stability and growth, including credit repair; and building wealth equity opportunities. The position works across Warren Village's three locations, with a strong focus on individualized work in Warren Village's transitional housing programs.

Services include but are not limited to individualized coaching and support for families on developing and actualizing housing plans, supporting families in navigating housing resources and opportunities, and organizing and/or facilitating classes and workshops related to permanent housing, financial management, and wealth-building opportunities. The position relies heavily on community, housing and agency partnerships, and so an active partnership approach that includes outreach and maintenance is needed.

At Warren Village, we uphold organizational values of accountability, collaboration, empowerment, excellence, inclusion, and integrity. We agree to engage our work together with honesty and transparency, clear decision-making, continuous learning and improvement, a commitment to repair, community building, and collective growth and well-being. We recognize that our backgrounds are broad, and our talents are many, from different lived experiences. We value and leverage these differences to support and engage our communities.

Direct Services

• Provide housing subject matter expertise on continuums of affordable and permanent housing and eligibility requirements.
• Help participants establish a path forward to future housing by developing an appropriate and realistic plan and search strategy for permanent, affordable housing.
• Coordinate and teach comprehensive housing and financial education, events, and classes to help participants increase knowledge, skill and/or resolve issues related to budgeting and planning, repairing credit or rental histories, and understanding the rules and responsibilities of tenancy.
• Work with participants seeking income restricted, market rate or home ownership opportunities. Provide knowledge, education, and monitor benchmarks along the way.
• Monitor status of public housing waitlist and voucher program openings; notify participants and assist with application when openings occur.
• Increase on-time rent payments and reduce outstanding rental balances by maintaining resource lists for community rental and deposit assistance programs.
• Accompany participants to housing related appointments, including interviews, appeal hearings, apartment viewings, lease signings and other community resources for advocacy and support.

Partnerships

• Identify, cultivate, and maintain effective relationships with key providers of other community resources and services, coordinating efforts in the areas of housing and financial empowerment as needed to maximize impact.
• Cultivate and support strong working relationships with local housing authorities, housing providers, property managers, financial and rental assistance, and home ownership programs.

Financial

• Assist participants in identifying and addressing current financial opportunities and challenges while providing a holistic perspective on overall financial stability to help participants move towards proactive financial management and long-term success.
• Develop financial stability plans in collaboration with participants, assisting with goal setting, money management, savings, credit building, debt management, utilization of financial services and products, tax preparation, benefit screening, employment services, etc.
• Provide referrals for participants to financial coaching and other community resources and services, as needed, to achieve participants' financial goals.
• Implement the Warren Village Rent Reporting program, in collaboration with Property Management. Serve as agency point of contact for Esusu communications. Ensure monthly data collection for Warren Village Rent Reporting program and ongoing analysis of program outcomes.

Support Services

• Ensure timely and accurate data collection and entry into data management, fulfilling essential documentation and reporting obligations.
• Attend weekly supportive services meetings and other specified meetings/trainings as required.
• Collaborate with the Family Supportive Services teams across sites, including but not limited to building and maintaining good working relationships with Family Advocates and other support staff.

Competencies

• Commitment to the mission, goals and values of Warren Village.
• Technology systems aptitude. Demonstrated proficiency in Microsoft Office applications including Excel, PowerPoint, and Word.
• Demonstrates clear decision-making and problem-solving, commitment to addressing conflicts and errors promptly, successful task prioritization, and ability to meet deadlines with professionalism.
• Build trust and strong relationships, work effectively with others, and support collective growth and well-being.
• Embrace continuous learning, adapt strategies, and remain open to innovative ideas and changes, modeling flexibility to meet business needs.
• Tolerance for stressful situations and ability to handle emotionally charged situations with firm kindness.
• Basic understanding of coaching, motivational interviewing, mentoring practices, and trauma-informed practices.

Minimum Qualification

• Bachelor's degree (BA) in Business, Education, Human Services, or related field; 4 years of related experience may be substituted for education.
• Minimum of one year of paid employment experience providing affordable housing search and/or financial coaching services with low- and middle-income participants.
• Experience in case management, coaching, or resource navigation and direct homeless services and/or housing continuum.
• Paid experience working in a nonprofit agency.

Preferred Education And/Or Experience

• Master's degree preferred.
• Bilingual (Spanish, French, Arabic or Swahili)
• If driving is required, employee must have a valid driver's license and the ability to drive Warren Village vehicles.

The working environment is typically that of an office using a personal computer, adding machine, and other equipment.

Travel Required: No x Yes (limited, within metro-Denver)