Contract Support Engineer 2 - Automation & Mechatronics

Contract Support Engineer II

Location: On-site in Reading, PA

Pay: $35/hour

Schedule: Monday through Friday, standard business hours

Contract Length: Through the end of 2026

Start Date: Targeted for August 2026

Travel: Occasional regional site travel may be needed for support coverage

Build Hands-On Experience With Robotics and Automation Technology

Are you looking for a hands-on technical role where you can support robotics, automation, and live production technology in the field? This opportunity gives you the chance to work directly inside a fulfillment center environment, helping test and support new automation systems before they are deployed more broadly.

You’ll partner with onsite operations, engineering, maintenance, hardware, software, and remote technical teams to troubleshoot issues, track performance, document findings, and keep testing activities moving forward.

Why This Role Stands Out

• Competitive pay at $35/hour
• Monday through Friday schedule
• Hands-on robotics and automation exposure
• Opportunity to support new technology launches in a live operational setting
• Cross-functional collaboration with technical, operations, and engineering teams
• Great fit for candidates with robotics, manufacturing, logistics, automation, or technical support experience

What You’ll Do

• Serve as an onsite technical point of contact for automation and robotics testing activities.
• Support field testing of robotics and automation systems in a live fulfillment center environment.
• Execute daily and per-shift test plans using defined procedures and project expectations.
• Track, calculate, and report real-time metrics related to testing activity and system performance.
• Troubleshoot hardware issues, software/tool concerns, and equipment performance challenges.
• Investigate successes and failures across testing processes, tools, dashboards, and workflows.
• Answer technical questions from onsite teams and remote stakeholders.
• Coordinate testing efforts with operations, maintenance, hardware, software, and project teams.
• Document technical issues in structured formats and escalate recurring problems to the appropriate teams.
• Learn and work within proprietary tools used to support robotics and automation testing.
• Analyze operational data to identify trends, patterns, and improvement opportunities.
• Participate in team meetings and clearly communicate testing updates, needs, risks, and results.
• Contribute to weekly reports and project communications.
• Build strong onsite partnerships while representing the field technology testing team professionally.

What We’re Looking For

Ideal candidates bring a mix of technical curiosity, hands-on troubleshooting ability, and strong communication skills.

• Bachelor’s degree in engineering, robotics, mechatronics, industrial engineering, operations management, IT, or a related technical field.
• 2 to 3 years of hands-on experience in engineering, robotics, automation, manufacturing, fulfillment, logistics, or a related technical support environment.
• Experience supporting automated equipment, robotics, material handling systems, or production technology.
• Ability to troubleshoot hardware failures, software/tool issues, and automated equipment behavior.
• Experience following test plans, documenting results, and identifying trends during testing.
• Comfort tracking and reporting operational metrics using dashboards, testing tools, or structured reporting formats.
• Experience documenting technical issues through ticketing, incident management, or issue-tracking systems.
• Strong mechanical aptitude and interest in how equipment behavior impacts production workflows.
• Strong written and verbal communication skills, including the ability to explain technical topics to both onsite and remote teams.
• Ability to collaborate across operations, maintenance, hardware, software, and project teams.
• Comfort working in an active production environment with changing priorities.
• Ability to stand for part of the shift, walk throughout a fulfillment center environment, lift up to 50 pounds, and wear required PPE such as composite-toe boots.

Preferred Experience

• Autonomous mobile robots, robotic arms, sensors, computer vision-enabled systems, or AI-enabled automation.
• Aerospace, automotive, fulfillment, logistics, or highly automated manufacturing environments.
• New product introductions, field testing, pilot launches, or production technology deployments.
• Working with remote engineering teams to triage and escalate hardware or software issues.
• Familiarity with fulfillment center operations or robotics environments.

Training and Development

You’ll gain practical experience supporting robotics and automation testing in a real-world production environment. This role is a strong opportunity to build technical depth across troubleshooting, data reporting, field testing, equipment behavior, and cross-functional launch support.

Apply Today

If you enjoy solving technical problems, working hands-on with automation technology, and partnering with teams to improve how systems perform in the field, this could be a great next step. Apply today to bring your robotics, automation, and technical support experience to a high-impact launch environment.

This is a Contract position based out of Reading, PA.

The pay range for this position is $30.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Reading,PA.

This position is anticipated to close on Aug 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.