Information Technology Support Specialist

Job Title: IT Support Specialist (Onsite role) Location: Wendell, NC 27591 Duration: 12+ months contract (Possible Extension) Timing: 1st shift (Monday to Friday) Pay rate: $44/- hourly on W2 Job Description: Provide onsite technical support for desktops, laptops, mobile devices, printers, and workplace technology. Serve as one of the IT points of contact for employees, delivering exceptional customer service and timely issue resolution. Image, configure, deploy, and re-image laptops and workstations. Troubleshoot and resolve hardware, software, operating system, and Microsoft 365 issues. Support employee onboarding and offboarding, including device setup, deployment, and recovery. Maintain IT asset inventory and ensure availability of PC's for new users and PC refreshes. Support conference room technology and collaboration tools. Assist with local IT projects, technology refreshes, office moves, and equipment upgrades when necessary Provide occasional support for technology utilized in manufacturing environments. Take ownership of issues from start to finish, demonstrating a proactive, "get it done" attitude and commitment to delivering results. Best regards Rachit Rastogi (Rick) Senior Talent Acquisition Specialist LinkedIn: linkedin.com/in/rachit-rastogi-a6497827 Email: View email address on click.appcast.io