Overnight

Job Details Job Location: Shakopee SHK - Shakopee, MN 55379 Position Type: Full-Time/Part-Time Salary Range: $13.25 - $15.25 Hourly Job Shift: Night Shift Job Category: Customer Service Job Summary Responsible for new member sales and a positive member experience Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience Handle all front desk related tasks: info calls, checking members in, signing up new members, taking potential members on tours, making any necessary changes to a member’s account Facilitate member services issues and questions and forward to Club Manager/Assistant Manager as needed Help maintain the neatness/cleanliness of the club Shift Expectations (4 8‑hour shifts) 1 hour (minimum): Deep cleaning 1 hour (minimum): Continued Training Full Shift: see Essential Duties and Responsibilities Qualifications Essential Behavior Requirements Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers (includes coworkers and the public) empathizes, sees the situation from the customer’s perspective, and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Minimum Qualifications Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift up to 50 lbs less than 30% of the time #J-18808-Ljbffr Planet Fitness