Assistant Chief Nursing Officer
HCA Healthcare
Introduction Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for an Assistant Chief Nursing Officer for our HCA Florida Lawnwood Hospital team where excellence creates excellence. Benefits HCA Florida Lawnwood Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. Job Summary and Qualifications The Assistant Chief Nursing Officer (ACNO) promotes high quality, patient-centered care by assisting the CNO in executive-level management of resources, strategic planning, and development. The ACNO has operational and functional responsibility for a group of patient care areas and/or special projects or initiatives. The ACNO will develop communication, knowledge, leadership, professionalism, and business skills necessary to advance to a CNO. Major Responsibilities Quality Assists CNO in formulating policies/procedures which are consistent with recognized standards of professional practice, and which reflect the intent of regulatory standards to maintain authority, accountability, and responsibility for nursing services. Performs regular rounds on patients, families, employees, and physicians to enhance communication, ensure alignment, oversee operations, and foster an exceptional experience. Ensures continuous performance improvement initiatives are designed to measure and improve the quality of care delivered and are consistent with organization priorities. Ensures follow-up to patient complaints and occurrence reports is thorough and timely. Identifies system problems that may contribute to errors and monitors corrective actions to ensure effective resolution. Service Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service. Maintains a patient-first philosophy and engages in service recovery when necessary. Supports the development and implementation of strategies to elevate the patient experience. Participates in creating a professional practice environment that encourages recruitment and retention of staff in the nursing department. Fosters a culture conducive to evidence-based practice and clinical research. Serves as a role model for professional and ethical conduct and accountability. People Fosters independence and autonomy in all staff members in areas of responsibility. Promotes activities which encourage independent thinking/problem-solving behaviors. Assists in providing leadership to nurse employees that will increase engagement, create ownership of goals, and encourage active participation in decisions impacting nurse practice. Assumes responsibility for continuing education and developmental needs for staff. Assumes the role of preceptor/instructor for undergraduate or graduate nursing students upon request. Growth Collaborates with nursing educators to ensure that learning needs of the nursing staff are promptly identified and addressed, and that orientees receive the proper preparation to become independent practitioners. Works collaboratively with other patient care and support departments, fostering a climate of open communication and mutual problem-solving activities. Initiates and participates in joint performance improvement activities. Develops and maintains close working relationships with physician colleagues and other healthcare providers in assigned areas. Collaborates with these individuals to set goals for these areas and to develop action plans for patient care or system improvements. Represents the nursing services at meetings as deemed necessary; participates with department leaders in designing and providing patient care and services. Participates in professional organizations and community healthcare-related organizations. Finance Assists the CNO in developing and managing the nursing services budget and determining a sufficient number of qualified staff to ensure high quality, patient-centered care. Assists in managing costs by continually seeking data that will identify opportunities and taking action to eliminate non-value costs. Other Performs other duties as assigned. Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.” Education & Experience Bachelors Degree in Nursing * Masters Degree in Nursing or related healthcare field OR current enrollment in Masters program or equivalent required 5+ years of experience in a supervisory nursing role Required 5+ years of experience in direct leadership in a hospital or patient care environment Required Credential* Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation. Knowledge, Skills, Abilities, Behaviors Honors our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of dignity and respect. Communicates with Impact: Ability to deliver verbal and written information in a clear, concise, transparent, and compelling manner to effectively engage others and achieve desired results. Attains and Leverages Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Exhibits Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care, to create an unmatched value proposition for our patients. Leads and Develops Others: Ability to lead others to accomplish organizational goals and objectives, to provide meaningful coaching and mentoring to increase the capabilities of individuals and teams, and to drive employee engagement. Exhibits Efficiency: Ability to effectively handle multiple conflicting assignments, demands, and priorities with concentrated analytical skills and great attention to detail. Thinks Proactively: Ability to recognize the broad or long-term implications of business decisions and plans. Embraces Innovation: Ability to generate and develop novel or unusual ideas and proposals which challenge status quo assumptions or pro forma operations to remove barriers and to enable success of prioritized solutions. HCA Florida Lawnwood Hospital is a 497 -bed acute-care hospital. Offering a full range of services. We are home to the most experienced Heart Institute on the Treasure Coast and offers diagnostic, interventional and therapeutic care, including open heart surgery. Our services include a 24/7 emergency department, pediatric emergency department, labor/delivery and birthing, pediatrics, orthopedics, oncology, nuclear medicine, diagnostic services, and a full range of inpatient and outpatient general surgical services. We are home to the areas only Level III NICU, Level II Trauma Center, PICU and comprehensive stroke care. Our Physical Rehabilitation Center is a CARF accredited, and we have received numerous accolades for the Treatment of Heart Attacks. We believe excellent people make excellence happen. If this sounds like the type of meaningful work, youd like to be part of, we hope youll consider our careers at HCA Florida Lawnwood Hospital. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do"- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If youre looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as an Assistant Chief Nursing Officer. Unlock your leadership potential with HCA Healthcare. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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