Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Office Director — Guest Experience Leader

Hei Hotels Inc.

Hotel Chicago Downtown, Autograph Collection is seeking a Director of Front Office to lead the Front Office/Guest Services teams on site in Chicago. You will drive guest satisfaction, oversee VIP arrivals, and ensure adherence to service standards while managing staffing and payroll within budget. Ideal candidate has strong leadership and communication skills, a track record in front office management, and the ability to coordinate cross‑departmental efforts to deliver exceptional guest #J-18808-Ljbffr Hei Hotels Inc.

Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Front Office Director — Guest Experience Leader in Chicago, IL vacancy
  • White Lodging is hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium properties in Chicago. This entry-level...  ...ensure brand standards, and deliver exceptional guest experiences across all touchpoints, while developing... 
    Suggested
    Shift work

    White Lodging

    Chicago, IL
    3 days ago
  • The Gwen Chicago is seeking an Assistant Front Office Manager to support the leadership of the Front Office team in a luxury, historic Chicago...  ...property. This on-site role focuses on delivering exceptional guest service, maintaining brand standards, and ensuring smooth... 
    Suggested

    The Gwen Chicago

    Chicago, IL
    1 day ago
  • Endeavor Hotels seeks a General Manager to oversee all hotel operations, ensuring exceptional guest experiences and profitability. The role requires strategic leadership, strong business acumen, and a focus on high standards of service. Responsibilities include directing... 
    Suggested

    Endeavor Hotels

    Chicago, IL
    4 days ago
  •  ...lead gaming cafe operations across shifts. You will mentor staff, ensure outstanding guest service, maintain cleanliness, and manage cash handling and reports. The role requires experience in supervision, a customer‑focused approach, and reliable transportation, with... 
    Suggested
    Hourly pay
    Full time
    Shift work

    Priority Dispatch Corp.

    Oak Lawn, IL
    23 hours ago
  •  ...to support the GM in leading a team to deliver an exceptional guest experience while upholding brand standards. The AGM oversees daily...  ...commitment to operational excellence. You will work with the District Leader to implement initiatives, manage labor, and ensure guest #J-... 
    Suggested

    Smoothie King (SKFI)

    Evergreen Park, IL
    2 days ago
  • Sonesta International Hotels in Chicago seeks a Front Office Manager to lead daily Front Office operations, ensuring a welcoming guest experience from check-in to check-out. The role balances guest service, team leadership, and hotel operations in a fast-paced environment... 

    Sonesta Hotels International Corporation

    Chicago, IL
    3 days ago
  • Ulta Beauty in Chicago seeks an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators, and managers, driving guest experience and top-line sales across services and retail. This role emphasizes performance, people development,... 

    Ulta

    Chicago, IL
    11 hours ago
  •  ...General Manager for their private aviation terminal in Chicago, IL. You will oversee operational excellence and create exceptional guest experiences while leading a team in a dynamic environment. This role requires strong leadership, operational management skills and a... 

    Signature Aviation plc

    Chicago, IL
    11 hours ago
  •  ...Entertainment is seeking a Supervisor in Chicago to lead theatre crew, ensure smooth daily operations, and deliver an exceptional guest experience. You will coach staff, manage cash handling, and oversee opening/closing procedures in a fast-paced cinema environment. The... 
    Weekend work
    Afternoon shift

    AMC Entertainment

    Chicago, IL
    23 hours ago
  •  ...managing the operations of multiple concession stands, ensuring a safe environment for team members, and providing excellent guest experiences. Candidates should have a minimum of one year of leadership experience. Benefits include access to wages through the EVEN app,... 

    Levy Restaurants

    Chicago, IL
    4 days ago
  • $28 - $33 per hour

     ...Hilton Chicago is seeking an Overnight Front Office Supervisor to join our team on the overnight...  ...the front office, ensuring smooth guest check-ins, and maintaining a welcoming atmosphere...  .... Salary ranges from $28 to $33 per hour depending on experience. #J-18808-Ljbffr Hilton
    Hourly pay
    Night shift

    Hilton

    Chicago, IL
    4 days ago
  •  ...Centric Chicago Magnificent Mile in downtown Chicago is seeking an Assistant Front Office Manager to support the Front Office Manager with daily operations of the front desk and ensuring premier guest service. You'll lead and develop front desk teammates, monitor evening... 
    Afternoon shift

    Davidson Hospitality Group

    Chicago, IL
    4 days ago
  • $24 - $27.61 per hour

     ...we create transformational products and experiences that support people in moving, growing,...  ...our people. Job Summary The Guest Experience Lead is responsible for ensuring...  ...strive to be the place where inclusive leaders come to develop and enable all to be... 
    Minimum wage
    Full time
    Part time
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    lululemon

    Chicago, IL
    2 days ago
  • $70k - $90k

     ...dining Italian restaurant. The ideal candidate will have proven experience managing high-volume, full-service restaurants, with strong...  ...daily operations, managing staff, and ensuring an exceptional guest experience, with a competitive salary range of $70,000 - $90,00... 
    Part time
    Casual work

    8 Hospitality

    Chicago, IL
    11 hours ago
  • $16 - $18.18 per hour

    Overview Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks & Benefits Competitive pay from $16.00 per hour - 18.18 / hour plus cash incentives Employee discounts and free meals Paid... 
    Hourly pay
    Full time
    Flexible hours
    Shift work

    McDonald's

    Evanston, IL
    1 day ago
  • $17 - $19.32 per hour

    Join to apply for the Guest Experience Lead role at McDonald's 1 week ago Be among the first 25...  ...Lead role at McDonald's Guest Experience Leader Flexible scheduling with a side of...  ...000.00-$115,000.00 4 days ago Regional Director of Customer Experience Associate Customer... 
    Hourly pay
    Full time
    Remote work
    Monday to Friday
    Flexible hours
    Shift work

    McDonald's

    Chicago, IL
    1 day ago
  •  ...This position requires overseeing daily operations, training employees, and ensuring excellent guest service. Ideal candidates have at least 6 months of restaurant experience and hold a high school diploma. Benefits include medical, dental, and 401k for eligible employees... 
    Shift work

    Qdoba Restaurants

    Chicago, IL
    23 hours ago
  •  ...General Manager in daily store operations, lead store team members on assigned shifts, and ensure guest satisfaction. The role focuses on providing a superior guest experience, driving sales, and maintaining brand standards while ensuring safety and cleanliness across all... 
    Flexible hours
    Shift work

    Smoothie King (SKFI)

    Evergreen Park, IL
    4 days ago
  •  ...Cheval - Wrigleyville, part of Hogsalt, seeks Seasonal FOH Service Team Members to join for Cubs season. You will create memorable guest experiences with a hospitable approach. The ideal candidate has 1 year of high-volume restaurant experience, flexible availability, and a... 
    Seasonal work
    Flexible hours

    Hogsalt

    Chicago, IL
    1 day ago
  •  ...Seasonal Store, and ensure smooth operations to maximize sales and guest satisfaction. Responsibilities include developing staff,...  ...maintaining guest services. The role requires prior retail management experience, a flexible schedule, and the ability to stand #J-18808-Ljbffr... 
    Seasonal work
    Flexible hours

    Spirit Halloween

    Melrose Park, IL
    1 day ago
  • JLL is seeking a Facilities Manager to serve as the host in the office, ensuring seamless service delivery and a welcoming experience for customers and guests at our Chicago site. You will lead a team, manage daily processes, and coordinate reception, hospitality, and... 
    Work at office

    JLL

    Chicago, IL
    2 days ago
  • FACE FOUNDRIÉ®️ in La Grange, IL seeks a Front Bar Receptionist to create a welcoming guest experience. You will support sales goals, recommend FACE FOUNDRIÉ products, and uphold store standards through daily operations. Ideal candidates have 1 year of guest service, sales... 
    Full time
    Part time
    Night shift

    FACE FOUNDRIÉ®️

    La Grange, IL
    4 days ago
  •  ...locations during events, directing frontline teams and ensuring guest satisfaction, operational efficiency, and strict food-safety...  ...two years in concessions or related fields with prior leadership experience, and the ability to work event-driven schedules, including evenings... 
    Afternoon shift

    Levy Restaurants

    Evanston, IL
    23 hours ago
  •  ...Limited in Chicago, Illinois is looking for a passionate Store Lead to guide the store's leadership team and ensure an exceptional guest experience. You will work closely with the Assistant and Store Manager to coach and support your team of Product Guides while actively... 

    Arc'teryx Limited

    Chicago, IL
    23 hours ago
  • lululemon is seeking an Assistant Manager, Guest Experience to lead the store team and deliver outstanding guest experiences. You will coach, mentor, and manage team members on the floor, ensuring a culture of belonging aligned with lululemon values. You will partner with... 
    Flexible hours

    lululemon

    Chicago, IL
    1 day ago
  • European Wax Center is seeking a Guest Service Associate to greet and assist guests at the...  ...focuses on delivering a cheerful guest experience while helping guests understand our product...  ..., and maintaining a clean, well-stocked front area. A high school diploma or GED is... 

    Anchor Point Management Group

    La Grange, IL
    23 hours ago
  • $22.8 - $26.2 per hour

    Arc'teryx Equipment in Chicago is looking for a Store Leader to guide a team of Product Guides and enhance the guest experience. You will engage with all areas of the retail operation and be inspired by outdoor experiences. Ideal candidates will have leadership experience... 
    Hourly pay

    Arc'teryx Equipment

    Chicago, IL
    1 day ago
  • $17 per hour

    What you'll bring to the team Guest Experience Shift Lead - Wondra Chicago Wondra is an exciting new immersive attraction designed to spark wonder and create unforgettable memories for guests of all ages. Join our team and help bring this one-of-a-kind, interactive experience... 
    Shift work
    Weekend work

    Merlin Entertainments

    Chicago, IL
    11 hours ago
  • $24 - $27.61 per hour

     ...we create transformational products and experiences that support people in moving, growing,...  ...environment for our people. Job Summary The Guest Experience Lead is responsible for...  ...strive to be the place where inclusive leaders come to develop and enable all to be well... 
    Minimum wage
    Part time
    Local area
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    lululemon

    Chicago, IL
    2 days ago
  •  ...Room Manager with proven high-volume, fine dining leadership. You will oversee front-of-house operations, guest relations, scheduling, and cost controls to deliver exceptional dining experiences. Ideal candidates bring 1+ year of fine dining management, strong leadership,... 

    Geja's Cafe

    Chicago, IL
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Office Director — Guest Experience Leader. Be the first to apply!