Concierge

Concierge

Part-time. Compensation: USD 19 - USD 22 - hourly.

Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to shattering the stereotypes of aging services. Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders! In other words, we are working to create citizenship for all those who work and live in our Communities.

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions. At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices. We believe that by honoring and celebrating our diversity, we create unity. In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience. If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us. We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member. We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect!

We are also excited to have received the "Worlds Best Workplace" designation for 2024 – 2025 which came through our own Employee's positive feedback about our workplace!

Job Description

Position Summary: Concierge Saturdays and Sundays from 5:30am - 2pm

Self-motivated; uses strong hospitality focus, in serving as the first and central point of contact for service related issues. Answers resident questions and assists residents in making reservations for dining, travel, in home service referrals, dry cleaning depository, entertainment attractions, events, etc. as applicable. Develops and delivers personalized service. Answers phone, manages in-house mail center and serves as a general referral source.

Qualifications

Basic Qualifications & Experience: High School Diploma or equivalent experience. Working knowledge of multi-extension, multi-line telephone system is required. Prior concierge or hospitality experience strongly preferred. Energetic, enthusiastic, exceptional communication skills. Good organizational skills, follow-up and follow through; must be able to multitask. Minimum one-year experience in a business office environment. Strong clerical skills to include knowledge of computer software (Word, Excel, Outlook). Must be able to read, write and speak the English language. Must possess strong communication and excellent customer service skills.

Working Conditions / Physical Requirements: Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently. Sits, stands, bends and moves intermittently during working hours. Is subject to frequent interruptions. Interacts with residents, family members, visitors frequently.

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN).

• Health Coverage

• Health Savings Accounts

• Retirement (with match)

• Dental, Vision, Disability & Life Insurance

• Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging. Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.