Supervisor, Revenue Cycle Management

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: Supervises Intake and Reimbursement Processes within the revenue cycle center in order to maintain a high quality of service while ensuring timely payment for services provided. Responsible for supervising staff, process, and productivity for the assigned area(s) including intake, billing, collections, and cash posting. Works closely with the Manager, Revenue Cycle Management to assist with achieving financial goals and staff development. Job Description: Job Responsibilities (listed in order of importance and/or time spent) Assists Revenue Cycle Manager with monitoring adherence to policies and procedures, and performing audits as designated. Assists with monitoring and evaluating Intake and Reimbursement employee productivity and performance to goal. Assists with training new Revenue Cycle employees and conduct ongoing training and skills assessments as necessary. Assists revenue cycle staff with any day to day issues and escalating issues when necessary to the Revenue Cycle Manager. Verifies that all appropriate paperwork has been obtained, completed and is accurate prior to billing. Assists Intake and Reimbursement employees with escalated issues to maintain a high quality of service and ensure payment for services provided. Assures the timely and accurate submission of invoices to the responsible payer for services and products provided. Assures that timely and accurate follow up activity is performed on to maintain a high quality of service and timely payment. Develops, monitors, coaches and manages staff, ensuring the development of employees through orientation, training establishing objectives, communication of rules, constructive discipline. Builds employee morale, motivation and loyalty and fosters a team-like environment. Supervisory Responsibilities Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No Basic Education and/or Experience Requirements High School Diploma or equivalent 1 year of related supervisory experience, or 2-5yrs of revenue cycle management experience showing demonstrated progression. Basic Qualifications Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show). Travel Requirements: (if required) N/A Preferred Qualifications & Interests (PQIs) Previous Infusion Reimbursement or Intake/Admissions experience. This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties. Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $53,879.21-$89,821.18 Benefits: -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -myFlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.