Product Manager

Mission We are hiring an experienced Product Manager to bring clarity, ownership, and momentum to SellerCloud, one of Descartes’ core e‑commerce platforms. This role ensures we are solving the right customer problems, making disciplined product decisions, and delivering measurable business outcomes across inventory, order management, shipping, and warehouse workflows. Outcomes Define and execute a focused product strategy and roadmap aligned to customer needs, market dynamics, and business goals, prioritising impact over noise. Deliver initiatives tied directly to revenue growth, retention, margin protection, and/or operational efficiency. Establish and maintain a robust customer discovery practice, validating problems before solutions and ensuring shipped capabilities address high value, real‑world use cases. Drive delivery across engineering and cross‑functional teams, removing blockers, maintaining scope discipline, and ensuring solutions are complete (including workflows, edge cases, and integrations). Identify and advance integration and partnership opportunities across the Descartes portfolio to reduce fragmentation and enable seamless customer experiences. Contribute to monetisation decisions including pricing, packaging, positioning, and upsell opportunities. Build trust and alignment with executives and cross‑functional partners through clear communication, sound judgement, and data‑driven decision making. Experience Several years as a Product Manager, owning products through the full development lifecycle (discovery → delivery → iteration). Experience with B2B SaaS products, ideally in e‑commerce, order management, inventory, shipping, logistics, or warehouse systems. Demonstrated ability to deliver business outcomes, not just features. Experience collaborating across multiple products or platforms, including integrations, shared capabilities, or ecosystem partnership. Comfortable working with engineering teams in complex, multi‑system environments. Skills & Competencies Product & Business Expertise Strong product judgement with the ability to prioritise what not to build. Ability to translate ambiguous problems into structured, actionable plans. Solid understanding of e‑commerce and/or supply chain systems (OMS, IMS, WMS, shipping/logistics platforms). Link product decisions to commercial impact (revenue, retention, efficiency). Data‑driven approach to prioritisation and decision making. Execution & Leadership High agency: takes initiative, creates momentum, and owns outcomes end‑to‑end. Drives execution across engineering and cross‑functional teams with accountability. Comfortable navigating complexity, dependencies, and competing priorities. Strong stakeholder management skills—able to influence, challenge, and align. Clear, concise communicator who brings structure to ambiguity and adapts messaging for different audiences. Customer & Strategic Thinking Customer‑centric mindset with hands‑on discovery experience. Ability to define target segments and focus on the highest impact problems. Pragmatic decision maker who balances curiosity with decisiveness. Systems thinker with a cross‑product, integration‑oriented perspective. Aptitudes Smart: quick understanding of complex systems, connecting ideas, and making sound judgments. Curious: actively seeks to understand customer problems, emerging technologies, and better ways of working. Coachable: open to feedback, willing to adapt, and continuously improving through learning. What’s In It For You This role offers the opportunity to own meaningful product areas with direct impact on business performance and customer experience. You’ll work on complex, high‑value systems at the core of e‑commerce and supply chain operations, gaining exposure to both technical and commercial decision‑making. You’ll have significant autonomy to shape strategy, define priorities, and drive execution, without being constrained by rigid processes or feature‑factory expectations. Your work will be highly visible to leadership, and your ability to deliver outcomes will directly influence the company’s growth trajectory. As the business evolves, so will your scope, offering opportunities to expand ownership across products, influence broader platform strategy, and deepen your leadership impact. Location Remote opportunity open to individuals who are legally entitled to work in Canada or the United States (with 10–20% travel across North America). Salary Range $100,000 – $120,000 USD annually. Compensation information is a good faith estimate for this position only. Equal Employment Opportunity We are an Equal Employment/Affirmative Action employer. We do not discriminate on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Descartes participates in the E‑Verify program. #J-18808-Ljbffr