Restaurant Manager

Job Description

Job Description

Benefits:

• Leadership Development
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks

Lead People. Build Leaders. Drive Restaurant-Wide Excellence.
As a Restaurant Manager at Chick-fil-A North Haven, you'll play a key role in leading the people, operations, and performance of a multi-million-dollar restaurant. You'll work alongside the leadership team to build a strong culture, develop future leaders, improve business results, and create an exceptional experience for every guest.

This is more than managing daily operations. It's an opportunity to influence business strategy, develop leaders, drive meaningful results, and help shape the future of the restaurant. We're looking for an experienced leader who can think strategically, execute consistently, and take ownership of the bigger picture.

What You’ll Do

• Lead all areas of restaurant operations ensuring consistent execution, exceptional guest experiences, and high standards across every shift.
• Establish clear priorities, systems, and expectations while partnering with the leadership team to drive operational excellence and long-term success.
• Coach, develop, and empower team members and leaders through consistent feedback, accountability, and intentional leadership development, building a culture of servant leadership, teamwork, ownership, trust, and continuous growth.
• Own and drive key business metrics, including sales, labor, profitability, food cost, and guest experience, using data and strategic thinking to identify opportunities, improve efficiency, reduce waste, and maximize resources through LEAN principles.
• Protect and promote Chick-fil-A’s culture, values, and vision by modeling integrity, humility, hospitality,0 and stewardship.
• Create alignment across the restaurant by reinforcing standards, fostering strong communication, and ensuring consistency in food quality, safety, cleanliness, and service.
• Translate the restaurant's vision and long-term goals into actionable priorities, measurable objectives, and consistent execution across the leadership team.

Who We're Looking For
We're looking for an experienced, results-oriented leader who is ready to take ownership of a larger part of the business. Someone who can develop people, think strategically, execute consistently, and help lead a restaurant toward its next level of performance.

The ideal candidate brings:

• 3–5 years of leadership or management experience, preferably in hospitality, food service, retail, or a fast-paced, people-driven environment.
• A Bachelor's Degree in Business, Management, Hospitality, or a related field (preferred).
• Proven ability to lead teams, develop people, coach leaders, and drive measurable results through accountability.
• Strong business acumen, analytical thinking, and problem-solving skills, with the ability to understand financial performance and make sound decisions.
• A strategic, proactive, and results-driven mindset, balancing long-term goals with day-to-day execution.
• Strong relationship-building skills, unquestionable integrity, humility, and a servant-leadership mindset, with a passion for developing people and mastering all areas of restaurant operations.

Why Work Here?
Choosing where you work matters. Here’s why our team is a place you can grow, belong, and succeed:

• We Launch: Personalized development plans, leadership programs, and stretch opportunities help you turn your potential into your next level of leadership.
• We Equip: Modern tools, hands-on training, streamlined systems, and consistent feedback give you what you need to succeed.
• We Listen: Your voice matters. We create intentional opportunities for feedback, connection, and support.
• We Invest: From competitive pay and meaningful benefits to free education, retirement plans, certifications, and leadership development, we invest in your future.
• We Reward: We celebrate growth and hard work through appreciation events, scholarships, bonuses, milestones, and everyday recognition.

Ready to Lead?
This is an opportunity to take the next step in your leadership journey and make an impact beyond the day-to-day operation of a restaurant. You'll gain the opportunity to influence business strategy, develop future leaders, strengthen systems, and help lead alongside a team committed to excellence.

If you're ready to take ownership, invest in people, drive meaningful results, and help shape the future of Chick-fil-A North Haven, we want to meet you.