Administrative Assistant III - Disability Resources Center/Counseling & Psychological Services

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at View email address on click.appcast.io or call View phone number on click.appcast.io to be directed to the appropriate Recruiter. Job Description Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible. The Administrative Assistant III will report to the Director of DRC (Disability Resource Center)/ Counseling & Psychological Services (CAPS) located at the North Las Vegas CSN campus. The Administrative Assistant III has the responsibility of providing administrative support within the (DRC) department and provides administrative support Counseling and Psychological Services (CAPS) as assigned. The Administrative Assistant III will support the Director in managing departmental needs, addressing complaints related to services, and aiding departmental administrative assistant teams across all campuses. This position is primarily in-person with expectations for a regular on-campus presence to support student-facing operations and team leadership. Under direct supervision, skills and responsibilities include but are not limited to: Must maintain consistent and reliable attendance. Must possess excellent written, oral and interpersonal communication skills with a demonstrated dedication to customer service. Proactive problem-solving skills and ability to work in a high-traffic, fast-paced environment where deadlines are respected. Demonstrated experience/aptitude to quickly learn and retain institutional knowledge. Proven knowledge of the application Microsoft Teams, WebEx, Adobe Acrobat, MyCSN, WorkDay, and FindTime Poll. Proven organizational and time management skills. Proven experience dealing with confidential and sensitive information. Assist Director with Special Events and projects for the department, including preparing detailed college reports, assisting with events including Workshops, Orientations, and other Student Affairs events as requested. Support departmental operations by coordinating meetings, managing correspondence, maintaining calendars, and assisting with complex administrative projects. Gather, organize, maintain, and compile records, reports, statistical data, and program documentation supporting departmental operations and objectives. Oversee and advise the department's management on financial budgets, assist in the development of budget plans by gathering information to support projected spending, department accounts, and identify any unusual spending trends. Handle financial documents, including contracts, operating expenses, travel costs, and staff development needs for the department; maintain and monitor with departmental budgets, balances, P-Card transactions, and reconciliations; approve spending within clearly defined areas of responsibility and within spending limits set by regulations. Coordinate and support Disability Resource Center (DRC) testing operations, including exam administration, proctoring, secure handling of testing materials, maintenance of testing records, implementation of testing procedures, and training of student workers and Accommodation Service Providers. Monitor testing operations to ensure consistency, confidentiality, academic integrity, and compliance with approved accommodations and departmental procedures. Provide lead direction and support to DRC student workers, part-time service providers, and temporary staff; assist with training, workflow coordination, scheduling, onboarding, performance monitoring, and day-to-day operational support. Oversee maintenance of office equipment, coordinate with vendors regarding office supplies and services, and organize, prioritize, and coordinate daily office operations. Demonstrate proficiency database systems including Workday, Canvas, PeopleSoft, AIM DRC, Titanium and scheduling programs. Able to utilize empathy, active listening, and de-escalation skills in working with students in distress. Maintain confidentiality and exercise sound judgment when handling sensitive student, personnel, fiscal, and departmental information. Manage complex confidential interactions with care and professionalism. Foster positive interactions when responding to calls from the department, in-person requests, and written communications. Deliver and clarify information on DRC/CAPS programs, including relevant rules, regulations, guidelines, policies, and procedures. Answer inquiries for information and distribute materials to relevant parties, either through established lists or as needed. Handle the most intricate tasks, keep the director and department's calendars, and other tasks that support program and college operations. Gather, organize, oversee, and keep records, reports, compile statistical data, and manage program and departmental objectives. Complete projects as directed, keep records, materials, and provide up-to-date and accurate information to ensure the smooth running of events, including publicity releases, website updates, hosting, and other services. Oversee and advise the department's management on financial budgets, assist in the development of budget plans by gathering information to support projected spending, department accounts, and identify any unusual spending trends. Advise and assist with financial processes related to contracts, operating expenses, travel costs, and staff development needs for the department; monitor departmental budgets, balances, P-Card transactions, and reconciliations to ensure accuracy and appropriate account usage; and provide guidance on spending within established areas of responsibility and applicable regulations. Become proficient in database systems such as Workday, MyCSN Canvas, MyCoyotePlan, , 25Live, AIM DRC, Titanium and any other software that supports the department. Assist and organize policies and procedures, program execution, and the department's strategic plan; establish DRC office practices, prioritize daily DRC office activities, maintain a desk manual, and manage the office's operations by implementing established procedures. Oversee the supervision part-time staff and student workers, train and evaluate the performance of assigned personnel, and offer assistance and resolve issues referred by lower-level staff or the supervisor. Assist with the onboarding, scheduling, and training along with, coordinating and supporting DRC testing operations, including exam administration, proctoring, secure handling of testing materials, maintenance of testing records, implementation of testing procedures, and training of student workers and accommodation service providers. Monitor testing operations to ensure consistency, confidentiality, academic integrity, and compliance with approved accommodations and departmental procedures. Manage incoming and outgoing correspondence via DRC email. Manage and maintain the upkeep of office equipment, interact directly with suppliers for office supplies, and conduct an annual program inventory of assets. Travel to and from CSN campuses, attend meetings, conferences, workshops, and interact with local merchants to purchase and receive supplies, goods, and services as necessary. Minimum Qualifications Graduation from high school or equivalent education and three years of progressively responsible relevant work experience which included experience in one or more of the following areas: maintenance of complex records and files; public/customer relations including explaining detailed policies, regulations and requirements; preparation and processing of financial and statistical documents such as payroll, travel, claims and budgeting forms; and assisting staff and management with projects and activities; OR one year of experience as an Administrative Assistant II in Nevada State service; OR an equivalent combination of education and experience. Preferred Qualifications 2 years of higher education or Associate’s degree. Proven experience working with HIPAA, FERPA or similar federal, state, or local mandates. Previous experience with case management software and/or student information systems. Experience working with diverse College Students population. Proficient in Workday. Experience supporting budgets, purchasing, travel, scheduling, and administrative operations. Weekly Schedule Monday - Friday 8 am to 5 pm. Starting Salary Grade 27, Step 1 $46,207.44 *This position is contingent upon ongoing and available funding. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1. The College of Southern Nevada offers a generous benefit package, including an excellent 19.25% PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 12 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long term care, short term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents. Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs. Join a dynamic team investing in our future, Students First. ExemptNo Full-Time Equivalent 100.0% Required Attachment(s) To be considered for this position, please upload the following documents to your application: Resume/CV Cover Letter NSHE - INTERNAL APPLICANTS PLEASE NOTE CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date. For more details on this position, please visit our website: My Career at CSN. CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit Posting Close Date07/20/2026 Note to Applicant Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials. All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement. This position may require that a criminal background check be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. Schedules are subject to change based on organizational needs. CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS. Founded in 1971 and situated in the greater Las Vegas metropolitan area, CSN, as Nevada’s largest college and one of the largest in the nation, operates in over 50 locations including 3 main campuses, as well as multiple sites and centers throughout the southern Nevada area. As a comprehensive, multi-campus community college, and the largest and most ethnically diverse institution in the state of Nevada, CSN educates over 50,000 students, including more than 14,000 non-credit students annually. Accredited by the Northwest Commission on College and Universities, CSN offers education opportunities in over 70 academic programs featuring more than 180 degrees and certificates, and several niche baccalaureate programs areas. CSN is proud to be a Hispanic Serving Institution and a Minority Serving Institution. The college creates opportunities and enriches lives with inclusive learning and working environments that support diversity and student success. CSN’s mission ensures that the college serves the diverse educational needs of the communities and businesses within the southern Nevada service area. CSN is a growing and influential network that enables students, faculty, staff and alumni to advance personally, professionally and intellectually. Its vibrant network of people and programs creates lifelong benefits for all students. As the communities of southern Nevada continue to grow, CSN is committed to remain highly accessible to serve the diverse needs of an increasing population. NSHE is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). EEO/Title IX website Dr. Armen Asherian Director – Office of Institutional Equity Human Resources/Office of Institutional Equity College of Southern Nevada West Charleston Campus, Room E-424 View phone number on click.appcast.io View email address on click.appcast.io College of Southern Nevada does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). CSN's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Dr. Armen Asherian, Director – Office of Institutional Equity, College of Southern Nevada, West Charleston Campus, Room E-424, Las Vegas, NV 89146, Telephone: View phone number on click.appcast.io, Email: View email address on click.appcast.io; to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: View phone number on click.appcast.io FAX: View phone number on click.appcast.io; TDD: View phone number on click.appcast.io; Email: View email address on click.appcast.io; or to both. Information pertaining to the College’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint