Insurance Risk Manager

A national commercial real estate firm based in Milwaukee, WI, is seeking an experienced Insurance Risk Manager to join its team. In this role, you will support enterprise-wide risk management and insurance programs by providing high-level expertise across a broad range of coverages. The position requires managing a complex, fast-paced insurance program and serving as a key liaison between internal stakeholders and external insurance brokerage partners to deliver best-in-class insurance solutions across multiple business units.

This role involves exercising independent judgment to analyze operations and contractual obligations in the context of insurance solutions to mitigate risk. You will coordinate risk management due diligence for new locations, projects, and business ventures, lead initiatives to enhance safety and risk control programs, and maintain strong relationships within the insurance marketplace, including carriers and brokers.

Key Responsibilities:

• Build and maintain strong business relationships through phone, email, virtual meetings, and in-person interactions
• Support leadership and operations teams with day-to-day insurance and risk management activities
• Partner with insurance brokers to execute business priorities and risk-related deliverables
• Coordinate internal and external risk management processes, ensuring accuracy, timeliness, and professionalism
• Lead the annual insurance renewal process in collaboration with leadership and brokers, including preparation of underwriting information and carrier engagement
• Drive improvements across insurance renewals, compliance, loss control, and overall risk management initiatives
• Collaborate cross-functionally with finance, operations, legal, and other departments to achieve organizational objectives
• Assist internal teams, adjusters, and brokers with insurance program administration, billing, claims management, and issue resolution
• Perform additional duties as assigned by leadership

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of relevant experience in risk management and insurance
• Strong relationship management and communication skills, with the ability to work effectively with brokers, carriers, and internal stakeholders
• Proficiency in Microsoft Office Suite or similar tools
• Willingness and ability to travel domestically and internationally

Preferred Qualifications:

• Advanced degree in a related field
• Professional insurance designations (CPCU, ARM, AIC, etc.)
• Experience managing complex property insurance programs across U.S., London, and Bermuda markets, including layered program structures
• Experience investigating complex or fatal liability claims
• Familiarity with Risk Management Information Systems (RMIS), such as Origami
• 10+ years of experience leading cross-functional teams
• Captive insurance management experience (831(b) and 831(a))
• Multiline and multistate claims investigation and documentation experience
• Experience resolving large property loss claims, including negotiating advances
• Experience implementing nationwide loss control programs in a remote environment
• Knowledge of executive liability lines (Cyber, D&O, Crime, etc.)
• Understanding of trust structures and related risk strategies
• Strong training, development, and presentation skills
• Experience in the retail insurance brokerage marketplace
• Insurance modeling experience
• Personal lines experience
• Experience securing coverage for coastal properties (e.g., Florida, California)
• Advanced database and spreadsheet skills
• Experience working with public adjusters and negotiating recovery terms
• Audit experience, including driver safety reporting systems such as Samba Safety
• Ability to manage multi-state insurance broker teams

Compensation & Benefits:

• Paid training, holidays, and vacation
• Company-sponsored 401(k)
• Comprehensive benefits package, including medical, dental, and life insurance
• Additional company perks and wellness offerings