RETAIL - PT FRONT END ASSOCIATE 1 (81198)

Job Details Job Location: 235 Leander - Leander, TX 78641 Position Type: Part Time Job Category: Customer Service Responsibilities Know and actively demonstrate, daily, our Company Mission Statement and Core Values. Maintain uniform standard, as detailed in the Employee Manual, for all worked hours. Greet guests with a smiling face and helpful demeanor, use our Guest Services script based on the division in which they serve. For Specs locations: offer the 5% discount, ask for the Specs Key, call the guest by name (if possible), offer additional items, offer the opportunity to give to the charity of the month, and thank the guest for their business. Operate cash register or electronic scanner and look up products as needed to access UPC codes or prices. Ensure proper pricing by scanning the correct barcode. Properly use and maintain computers, registers, and scanner equipment. Suggestively sell items to guests at the register and offer add-on items, including the charity of the month. Monitor merchandise brought to the register by stockers so that the accurate amounts are charged to the guest. Redeem coupons and weigh produce items when required. Kindly ask the guest to read and answer the pin pad question before starting the transaction. Never answer the pin pad questions for the guest. If necessary, check acceptable identification, use 36 sign‑in, to ensure you make the legal sale. Use best practices and always be professional when checking IDs. Receive cash, checks, debit cards, credit cards, or gift cards. Issue receipts and any change due. Accurately count change back to the guest. Do not hand a wad of bills and change to the guest. Bag or box merchandise. Use bags wisely (double bag only when asked by the guest for multiple bottle orders, use boxes) and bottle protectors only when necessary. Assist with carry‑outs when needed and feasible. Compute and record totals of all transactions on a daily record sheet. Call the code for a cash drop as soon as the limit has been reached to maintain proper till balance. Keep work area clean and neat and do not overstock the counter with merchandise. Count down the drawer at end of shift and prepare final drop. Answer questions and provide information to guests. May resolve guest complaints with courtesy and respect. Avoid conversations with coworkers when guests are present. Avoid use of personal cell phone while on the sales floor. Stock shelves and check price tags as needed. Monitor checkout station, ensuring all needed tools such as register paper and paper bags are in stock. Prepare assigned areas for inventory and assist in the inventory process if needed. Carry out directives of management efficiently. Fulfill responsibilities with care and attention to detail. Practice teamwork and cooperation with others. Possess time‑management skills and be able to prioritize tasks. Ability to manage stress in a fast‑paced environment. Stand for most of the shift, bend and walk occasionally. Use arms, hands, and fingers to reach, handle, lift. Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50‑100 pounds or more occasionally. Communicate with and understand team members and guests. Understand product and payment methods. Work in accordance with all safety regulations of Specs Family Partners and OSHA. Other projects and tasks assigned by management. Clean the restroom as required. Attendance and timeliness are required. Qualifications High school diploma or General Education Development (GED) preferred; cashiering experience preferred but not required. Age 21 or older. Read, comprehend, and write simple instructions or memos. Communicate effectively with coworkers and guests. Bilingual skills are a plus. Mathematical ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals; calculate discounts and percentages. Smiley, friendly, helpful demeanor. Responsible, reliable, and committed to providing extraordinary service. Patience, friendliness, outgoing personality. Self‑starter with strong work ethic; complete assignments on time and seek next tasks. Valid TABC Beverage Seller’s Permit; some positions may require a Food Handlers Permit. Hours & Schedule Full‑time: typically 35 hours per week, available for any shift on Friday or Saturday, 80% or more of all shifts each week. Part‑time: up to 25 hours per week. Work outside scheduled time requires District Manager approval and is prohibited otherwise. Physical Demands Regular standing, walking, bending; use of arms, hands, and fingers to reach, handle, lift. Lift and/or move up to 25 pounds regularly and up to 50 pounds or more occasionally with proper techniques and tools. Push and/or pull 50‑100 pounds or more occasionally. Close vision, depth perception, ability to adjust focus. Physical attendance based on a variable weekly schedule. Work Environment Fun and positive environment; may be exposed to outside weather conditions while delivering service. Noise level typically moderate. #J-18808-Ljbffr Specs Family Partners