Medical Administrative Assistant

Administrative Assistant

This Administrative Assistant role provides essential front-office support, including handling phones, verifying insurance, and delivering high-quality customer service in a patient-centered environment. The position is a 3–4 month maternity leave coverage with the potential for extension, offering the opportunity to contribute meaningfully while gaining experience in a clinically led, growth-oriented organization.

Responsibilities

• Answer and manage incoming phone calls promptly and professionally, directing inquiries to the appropriate staff or department.
• Perform insurance checks accurately, including verifying coverage and benefits, and communicating relevant information to patients or internal teams.
• Provide reliable administrative support to ensure smooth daily operations within the office.
• Deliver courteous and responsive customer service to patients, visitors, and colleagues, addressing questions and concerns with professionalism.
• Assist with general administrative tasks such as scheduling, organizing information, and maintaining orderly records as needed.
• Collaborate with clinical and administrative staff, adapting to multiple priorities and directions throughout the day.
• Maintain punctuality and consistent attendance to support reliable office coverage during business hours.
• Uphold a patient-centered approach in all interactions, contributing to a welcoming and supportive environment.

Essential Skills

• Proven administrative support experience, preferably in a medical or healthcare setting (MA background preferred).
• Strong administrative skills, including organization, attention to detail, and the ability to manage multiple tasks.
• Reliable and punctual work habits, with a strong sense of responsibility and dependability.
• Customer service skills with the ability to communicate clearly and professionally over the phone and in person.
• Comfort with handling phones and managing a high volume of calls in a courteous and efficient manner.
• Ability to learn and follow office procedures related to insurance checks and patient support.

Additional Skills & Qualifications

• Medical assistant (MA) background or experience working in a clinical or patient-centered environment is preferred.
• Interest in working within a clinically led organization that emphasizes internal advancement and professional growth.
• Desire to contribute to an inclusive, excellence-driven culture focused on purposeful, patient-centered work.
• Openness to life-long learning and ongoing development opportunities provided by the organization.
• Availability to commit to a 3–4 month maternity leave assignment with potential for longer-term engagement.

Work Environment

This role is based in an office setting in West Hartford and follows a standard daytime schedule, typically 9:00 a.m. to 5:00 p.m. or 8:30 a.m. to 4:30 p.m., Monday through Friday. There are no holiday shifts required. The environment is patient-centered and clinically led, with a focus on inclusive culture, internal advancement, and professional development. The organization emphasizes competitive benefits, financial stability, and recognition within the industry, creating a supportive and growth-oriented workplace.

If you are interested please book a virtual meeting to further discuss!

Job Type & Location

This is a Contract position based out of South Windsor, CT.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in South Windsor,CT.

Application Deadline

This position is anticipated to close on Jun 12, 2026.