Senior Incident & Escalation Lead for AI/HPC
Data Direct Networks
Data Direct Networks is seeking an Incident and Escalation Manager to oversee business-critical incidents and elevating customer service for their global customer base. This senior role requires strong technical fluency and operational judgment to effectively coordinate responses across diverse teams while managing high-pressure situations. The ideal candidate will have over 12 years of experience in incident management within high-tech environments, with a focus on fostering customer confidence and delivering exceptional service. #J-18808-Ljbffr Data Direct Networks
Vacancy posted 3 days ago
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