Office Assistant

Outpatient Opioid Treatment Program (OTP)Seeking: Office AssistantFull Time/Part Time Hours: Monday - Friday, 5:00 AM -1:30 PM, Rotating Saturdays, 6:00 AM-8:00 AMOur Benefits:Semi-Annual Bonus ProgramMedical, Dental, and Vision insuranceCompetitive 401(k) planPaid vacation and sick timeEarly morning hours offering a great work/life balanceOpportunity for growth that is second to none in the industryOur Team:Granite Falls Comprehensive Treatment Center (CTC), located in Granite Falls, NC, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.Your Job as an Office Assistant:The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.Your Responsibilities as an Office Assistant:Perform general administrative tasks assigned in accordance with the office procedures of the clinic.May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.Operate the front desk duties during peak hours or when primary staff in unavailable.Sort, organize and maintain office records.Assist with new patient enrollments as necessary.Assist with various insurance/billing reports as necessary.May assist with patient drug testing procedures;Perform other duties as assigned.Your Education, Skills, and Qualifications:High school diploma or equivalent requiredPrevious administrative experience in a healthcare settingComfortable working in an opioid treatment program (OTP) / recovery environmentSkilled in answering phones, greeting patients, and providing front-desk supportExperience with billing processes, patient check-in, and appointment schedulingProficient with computer systems, word processing, and basic data entryFamiliarity with office equipment and general clerical duties (scanning, faxing, filing)Strong organizational skills, attention to detail, and ability to multitaskProfessional and courteous communication skills (in person, by phone, and in writing)Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulationsDependable, team-oriented mindset with a focus on supporting clinical staff and patientsWe are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.