Service Desk Analyst
Parasol Alliance
Parasol Alliance is seeking a Service Desk Analyst to provide end-to-end support for client tickets, primarily remote with onsite duties as needed. The role requires strong communication and customer service skills, and experience with enterprise systems. Responsibilities include first- and second-line support, hardware/software on-site, ticket documentation, and adherence to SLAs. The position is fully remote with an alternating weekly onsite schedule and benefits supporting a healthy work-life #J-18808-Ljbffr
Vacancy posted 5 days ago
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