Service Technician Trainee
Offix LC
Description Primary Responsibilities
Offix will provide various training courses/programs to help further your knowledge and learn to:
Read and interpret specification and schematics to determine machine settings, adjustments, installation, and assembly
Diagnose office equipment issues using a variety of testing devices and background knowledge
Demonstrate repair proficiencies on all equipment (digital copiers, faxes, printers etc.)
Must be able to communicate with operators to determine problems prior to call or onsite visit
Troubleshoot repair job ensuring equipment has effectively been repaired
Write thorough and legible service reports ensuring all times from dispatch through to completion, parts used, parts needed to order, meter reading, PM counts etc.
Accurately document all information
Maintain a neat and orderly car stock, requesting replacement parts/items as needed
Understand Offix’s service procedures, company policies and protocol with an excellent ability to follow through
Perform occasional miscellaneous duties/projects as needed
Activities - Tasks - Skills
Excellent follow-up and communication skills
Excellent customer service and trouble shooting skills are essential
Proactive problem solver and creative thinker
Requirements
High School Diploma – Vo Tech Graduate/Tech School Diploma or equivalent is a plus
Seeking factory certifications
Vacancy posted 17 hours ago
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