Insurance Verification Specialist I

Closing Date 06/18/2026 Type of Position Regular Work Shift Day Shift (United States of America) Sponsorship Available No Institution University of Arkansas for Medical Sciences (UAMS) Department ICE | CORE PA Float Job Summary The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements. Key Responsibilities Conduct verification of eligibility and benefits for patient insurance. Complete authorizations and pre-certifications, track pre-authorizations, and maintain referrals. Enter benefit and authorization information into EPIC. Initiate peer-to-peer submissions and work closely with clinical counterparts to collect requested information. Obtain and coordinate completion of out‑of‑network waivers. Coordinate with UAMS Office of Financial Clearance when appropriate. Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment. Deal with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA. Demonstrate a high level of integrity and innovative thinking and actively contribute to the success of the organization. Fulfill other duties as assigned. Minimum Qualifications High school graduate, GED, or formal education equivalent. Excellent organizational skills. Interpersonal skills. Decision‑making skills. Must maintain confidentiality and HIPAA compliance. Highly motivated and self‑directed individual to establish plans of action. Highly proficient in computer and keyboard skills. Required Experience Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Preferred Qualifications Experience working in a healthcare environment. Salary Information $17.50 Required Documents Resume Benefits Health: Medical, Dental, and Vision plans available for qualifying staff and family. Holiday, Vacation, and Sick Leave. Education discount for staff and dependents (undergraduate only). Retirement: Up to 10% matched contribution from UAMS. Basic Life Insurance up to $50,000. Career Training and Educational Opportunities. Merchant Discounts. Concierge prescription delivery on the main campus when using UAMS pharmacy. Benefits Eligible Yes Equal Opportunity Employment Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Legal Employment Eligibility Persons must have proof of legal authority to work in the United States on the first day of employment. Pre‑Employment Screening Requirements This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law. #J-18808-Ljbffr