Operations Manager

FUNCTIONAL ROLE

The Operations Manager serves as the key link between executive leadership and both shop and field operations. This individual provides leadership, oversight, and accountability across projects, ensuring work is executed on time, within budget, and to the highest quality and safety standards. They will supervise the Shop Manager, coordinate with Project Managers, and maintain active communication with Field Crew Leaders.


This role requires a veteran of the construction and fabrication industries - someone with 10+ years of hands-on experience who can confidently assess job progress, interpret blueprints, track budgets, and serve as the company's "go-to" point for operational status.


KEY RESPONSIBILITIES

• Act as the primary liaison between executives and shop/field operations.
• Supervise the Shop Manager, Project Managers, and Field Crew Leaders.
• Monitor project status, budgets, schedules, and deliverables; provide timely reporting to executives.
• Conduct regular site visits to evaluate progress, verify percent complete, and resolve issues.
• Coordinate fabrication and field needs to keep projects on track.
• Review drawings, blueprints, and shop drawings to ensure compliance with design intent.
• Implement and manage job tracking systems, workflows, and operational reporting.
• Lead operational meetings and enforce accountability across teams.
• Uphold safety standards and ensure OSHA compliance across all job sites.
• Occasionally assist with hands-on work (fabrication/welding) if required.
• Support hiring, training, and performance management of shop and field leadership staff.

Requirements

Required Qualifications

• Minimum 10 years' experience in construction, fabrication, or millwright operations.
• Strong background in welding and metal fabrication.
• Demonstrated ability to manage both shop and field operations.
• Proficiency with Microsoft Office Suite and job tracking/project management software.
• Ability to interpret technical drawings and specifications.
• Strong leadership, communication, and organizational skills.
• Willingness to travel to job sites (all within hours of Tontitown).

Preferred Qualifications

• Degree in construction management, engineering, or related field.
• Certifications such as PMP, CWI, or OSHA.
• Experience with Lean manufacturing or continuous improvement.
• Familiarity with AWS codes and fabrication standards.

Performance Indicators

• Projects completed on schedule and within budget.
• Clear and timely communication between executives, shop, and field.
• Accurate job tracking and reporting systems in place.
• High quality and safety standards consistently maintained.
• Reduced downtime and improved coordination across operations.

Benefits

• Company vehicle and phone provided
• Full benefits package (health, retirement, PTO, etc.)
• Performance bonuses available