Legal Operations Specialist

Legal Operations Specialist

This is an opportunity to build and shape the legal operations function within a fast-growing technology environment. As the first dedicated specialist in this area, you will take ownership of essential systems and processes, helping the legal team scale efficiently as business needs evolve. You will manage and optimize the contract lifecycle management platform, improve legal intake workflows, and act as a key operational partner to Sales and Revenue Operations. Working closely with Legal, Finance, and Security, you will help ensure contracts move smoothly through internal processes while maintaining accurate, reliable records. This role offers meaningful autonomy, visibility, and the opportunity to make a measurable impact on how the organization operates.

Accountabilities

• Own and administer the Ironclad contract lifecycle management platform, including workflow configuration, templates, clause libraries, user permissions, records management, and reporting.
• Improve legal intake processes for the go-to-market organization by defining request routing, triage criteria, turnaround expectations, and escalation procedures.
• Serve as the primary point of contact for Sales and Revenue Operations regarding contract status, process questions, and standard-form agreements.
• Coordinate the end-to-end contract execution process, including approval routing, electronic signatures, countersignatures, filing, and post-execution obligation tracking.
• Develop reporting on contract volume, cycle times, process bottlenecks, and recurring deviations to identify opportunities for improvement.
• Maintain an accurate and well-organized contract repository, ensuring consistent metadata and reliable renewal and expiration tracking.
• Collaborate with Legal, Sales, Revenue Operations, Finance, and Security to strengthen operational efficiency and data reliability.

Requirements

• At least 3 years of experience in legal operations, contract management, or deal desk functions within a technology company.
• Demonstrated experience successfully implementing and administering Ironclad, including configuring workflows, developing templates and clause libraries, designing approval logic, and driving user adoption.
• Strong understanding of SaaS commercial agreements, including master services agreements, order forms, data processing agreements, nondisclosure agreements, and amendments.
• Experience supporting sales teams and maintaining effective contract processes without unnecessarily slowing down business activities.
• Strong communication and interpersonal skills, with the ability to explain processes and collaborate effectively with non-legal stakeholders.
• Ability to work independently, take ownership, and thrive in a fast-paced, evolving environment.
• Nice to have: Deal Desk or Revenue Operations experience; experience supporting a company transitioning toward enterprise sales; familiarity with SOC 2, ISO 27001, security questionnaires, or privacy operations; and experience evaluating or implementing AI tools for contract review, data extraction, or obligation management.

Benefits

• Competitive annual salary ranging from $90,000 to $130,000.
• Equity opportunities.
• Full-time employment.
• Fully remote work arrangement.
• Remote position open to candidates based in North America.