Executive Housekeeping Manager

Summary:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovate, Hyatt employees are forward thinking and passionate about hospitality. Respect, Hyatt employees are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are focused on providing authentic hospitality.


What are the additional benefits to working at the Hyatt Regency La Jolla?

• Medical, Dental and Vision for you and your dependents after 30 days of Full-Time employment
• Paid Holidays, Vacation and Sick Leave
• 12 Complimentary hotel nights and discounts at Hyatt properties around the world
• Unlimited Colleague discounted hotel nights and Friends & Family discounted room rates at Hyatt properties worldwide
• 401K with employer matching (after 1 years of service)
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Meals in Colleague Cafeteria
• Unlimited growth potential!

About the Role - Executive Housekeeping Manager


The Executive Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.


Other duties include but are not limited to:


• Responsible for short and long term planning and the management of the hotel's Housekeeping operations

• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

• Solid understanding of housekeeping and laundry supplies and pars

• Teach employees importance of, and how to greet guests and courteously solve guest requests

• See that inspection program is consistently maintained

• Assure all safety and security policies and procedures are followed

• Work closely with all other Departments

• Inspect some rooms daily

• Experience purchasing linens and housekeeping supplies

• Current on latest housekeeping and laundry technology

• Work closely with vendors to assure proper pricing, delivery, and maintenance

• Experience teaching, supervising, and mentoring multilingual and multicultural staff

• Ensure OSHA and ADA policies are adhered to

• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful

• Insures proper staffing levels for customer service goals

• Coach and counsel employees to reflect Hyatt service standards and procedures

Wage Information:

The salary range for this position is $74,400 to $118,800. This is the pay range for this position that Hyatt Regency La Jolla reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Qualifications:
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

• 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt) and department head experience preferred

• Service oriented style with professional presentations skills

• Hotel/Hospitality degree an asset

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Clear concise written and verbal communication skills in English

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal and administrative skills