Field Service Technician

Since 1913, Marathon Electric has been dedicated to providing customers with quality motors and generators for targeted applications. Marathon Electric became part of WEG Group in 2024. Founded in 1961, WEG is a global electric-electronic equipment company, operating mainly in the capital goods sector with solutions in electric machines, automation, and paints for several sectors, including infrastructure, steel, pulp and paper, oil and gas, and mining, among many others. WEG stands out in innovation by constantly developing solutions to meet the major trends in energy efficiency, renewable energy, and electric mobility. With manufacturing units in 12 countries and present in more than 135 countries, WEG has more than 40,000 employees worldwide.

Position Overview

Marathon Electric is a leading manufacturer of industrial alternators and power generation solutions. We are seeking a skilled and motivated Field Service Technician to join our team. This role is responsible for troubleshooting and repair of industrial alternators and associated electrical/mechanical systems at customer sites.

The ideal candidate is hands-on, customer-focused, and comfortable working independently in the field with frequent travel.

Key Responsibilities

• Diagnose and repair electrical and mechanical issues with power generation components
• Ensure delivered-quality compliance to engineering specifications and customer requirements
• Provide on-site technical support and training to customers
• Collaborate with engineering and internal teams to resolve complex technical issues
• Prepare detailed service reports, documenting work performed and findings

Qualifications

• Associate degree or technical certification in Electrical Engineering Technology, Industrial Maintenance, or related field (preferred)
• Minimum 2-5 years of field service experience, ideally with alternators, generators, or rotating equipment
• Strong understanding of AC/DC electrical systems, controls, and power generation equipment
• Ability to troubleshoot using multimeters, diagnostic tools, and testing equipment
• Mechanical aptitude with experience in bearings, alignment, and rotating assemblies
• Read and interpret technical manuals, electrical schematics, and wiring diagrams
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively
• Valid driver's license and willingness to travel (up to 100%)

Preferred Skills

• Experience with industrial alternators or synchronous generators
• Knowledge of PLC systems and control panels
• OSHA or safety certifications

Work Environment

• Position is based from Wausau, WI.
• Frequent travel to customer sites, including industrial plants and outdoor environments
• Ability to lift up to 50 lbs and work in physically demanding conditions
• Exposure to electrical equipment, rotating machinery, and varying climates

Founded in 1961, WEG is a global electric-electronic equipment company, operating mainly in the capital goods sector with solutions in electric machines, automation and paints for several sectors, including infrastructure, steel, pulp and paper, oil and gas, mining, among many others.

WEG stands out in innovation by constantly developing solutions to meet the major trends in energy efficiency, renewable energy and electric mobility. With manufacturing units in 17 countries and present in more than 135 countries, the company has more than 45,000 employees worldwide.

WEG's net revenue reached R$ 32.5 billion in 2023, 52.9% from outside Brazil.

Our business areas are divided as follows.

Industrial Electro-Electronic Equipment
This area includes electric motors, drives and industrial automation equipment and services, and maintenance services. Electric motors and other related equipment find applications in practically all industrial segments, in equipment such as compressors, pumps and fans, for example.

Energy Generation, Transmission and Distribution (GTD)
Products and services included in this area are electric generators for hydraulic and thermal power plants (biomass), hydro turbines (small hydroelectric plants or PCH, and hydroelectric generators or CGH)), wind turbines, transformers, substations, control panels and system integration services.

Commercial and Appliance Motors
In this business area, our focus is the market of single phase motors for durable consumer goods, such as washing machines, air conditioners, water pumps, among others.

Paints and Varnishes
In this area, which includes liquid paints, powder paints, and electro-insulating varnishes, we have a very clear focus on industrial applications in Brazil and are expanding to Latin America and other regions.