Support Services Associate, Shuttle driver/Admin Duties

Benefits 11 paid holidays Up to 17 days PTO in the first year (start earning day one) 22 days off in the second year 401(k) matching $1 to $1 up to 6% annually Tuition reimbursement for ASE certifications Free AAA membership and employee discounts Medical, Dental, Vision, and wellness program Responsibilities Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental, or company vehicle. Perform clerical or administrative duties to support accurate record keeping and secure storage of documents within the location. Receive parts and process returns. Create, modify, and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available. Answer phones when necessary. Assist with invoicing and processing payments when necessary. Other duties as assigned by manager. May require travel to different locations on an as‑needed basis. Knowledge, Skills & Abilities Effective verbal and written communication skills in the required language(s). Effective organization, interpersonal and negotiation skills. Ability to work scheduled hours as necessitated by business need. Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email. Member service focus. Education & Experience / Licenses & Certifications High school diploma or equivalent certification (GED). Two years’ experience in retail/sales/service industry required. Valid driver license and acceptable driving record. Work Environment / Physical Requirements Ability to lift and/or carry up to 40lbs. Working environment includes sitting, standing, bending, kneeling, pushing, reaching, and lifting. #LI-JM1 #J-18808-Ljbffr