Experienced Service Advisor Chevrolet Dealer $75K$110K+ Potential

Job Description

Job Description

Salary: $75K-$110K+

High-Volume Chevrolet Dealership

Art Moehn Chevrolet | Jackson, MI

Are you a great Service Advisor who is tired of broken promises, inconsistent traffic, and management that does not understand the service drive?

Art Moehn Chevrolet is looking for a professional, motivated Service Advisor to join our high-volume Chevrolet service department. This is a great opportunity for someone who wants consistent customer traffic, strong earning potential, practical leadership, and a dealership where good people can build a long-term career.

We are not looking for someone to simply write repair orders. We are looking for someone who wants to build relationships with customers, communicate clearly, sell needed work professionally, and be a trusted advisor.

Why Art Moehn Chevrolet?

There are plenty of dealerships hiring. Here is what makes this opportunity different:

• High-volume Chevrolet service department with steady customer traffic
• Strong earning potential with a performance-based pay plan
• Established local customer base with loyal, repeat business
• Locally owned dealership with long-term stability
• Service Manager who started as a technician and understands the shop side of the business
• Modern service technology and communication tools
• Dedicated BDC support to help with appointment scheduling and customer communication
• Tenured technicians and low employee turnover
• A team-first culture where advisors, technicians, and management work together

Our Service Manager began his career as a technician, so you will work with someone who understands both sides of the service drive. You will have leadership that knows what advisors deal with every day, understands technician workflow, and can provide practical coaching and realistic expectations.

Most importantly, we are building a dealership where good people want to stay. We invest in training, technology, and process improvement so our advisors can focus on taking care of customers, selling needed work, and building a successful career.

What Youll Do

As a Service Advisor, you will be the main point of contact between our customers and our service department. You will help customers understand their vehicle needs, communicate with technicians, present estimates, and make sure each guest receives a professional and efficient service experience.

Responsibilities include:

• Greet service customers promptly and professionally
• Listen to customer concerns and document repair needs accurately
• Build and manage repair orders
• Communicate with technicians, parts, warranty, BDC, and management
• Present estimates and recommended services clearly
• Sell needed maintenance and repair work in a professional, low-pressure manner
• Keep customers updated throughout the repair process
• Review completed repairs and invoices with customers
• Schedule appointments and help manage daily workflow
• Follow up with customers after service visits
• Help maintain strong customer satisfaction and retention
• Contribute to a positive, team-oriented service department culture

What Were Looking For

The right person will be organized, confident, customer-focused, and able to manage a busy service lane. The best Service Advisors are problem solvers, communicators, sales professionals, and customer advocates.

Ideal qualifications include:

• Chevrolet, GM, or dealership experience is a plus
• Strong communication and customer service skills
• Ability to multitask in a fast-paced service department
• Confidence presenting service recommendations and estimates
• Good computer and documentation skills
• Professional appearance and attitude
• Strong follow-up habits
• Valid drivers license
• Ability to work well with customers, technicians, and management

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Paid training
• Stable, locally owned dealership environment

About Art Moehn Chevrolet

Art Moehn Chevrolet has been a trusted name in the Jackson area for generations. We are a locally owned dealership with a strong reputation, a loyal customer base, and a busy Chevrolet service department.

We believe in treating employees with respect, setting clear expectations, and giving good people the tools they need to succeed. Our goal is to create a professional environment where advisors can earn a great living, take pride in their work, and build a long-term career.