Medical Assistant/Front Desk, Douglas Moore Health Ctr. - Main Campus

Medical Assistant/Front Desk

The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.

What You Will Do:

• Facilitates unit operations by managing patient flow.
• Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
• Performs basic patient centered care as delegated by provider.
• Provides a safe environment for patients.

Additional Responsibilities:

• Performs other duties as assigned.
• Complies with all policies and standards.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.

Qualifications:

• Education: Completion of a Medical Assistant Program (Required) and High School Equivalent / GED (Required)
• Work Experience: less than 1 year clinical experience as a Medical Assistant (Preferred)
• Knowledge, Skills, & Abilities:
• Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
• Able to organize changing work assignments. (Required proficiency)
• Medical terminology knowledge. (Preferred proficiency)
• Basic patient care skills (Required proficiency)
• Patent focused (Required proficiency)
• Positive attitude (Required proficiency)
• Computer skills (Required proficiency)
• Licenses and Certifications:
• Certified Medical Assistant (CMA) (Preferred)
• BLS (Basic Life Support) (Preferred within 90 Days)

Physical Demands:

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently up to 50 lbs
• Carrying Frequently up to 50 lbs
• Pushing Frequently up to 50 lbs
• Pulling Frequently up to 50 lbs
• Climbing Occasionally up to 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouch Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

Travel Requirements: 10%

Primary Location: United States-Ohio-Cleveland

Work Locations: 11100 Euclid Avenue Cleveland 44106

Job: Medical Assistant

Organization: Adult_Acute_Care_UHC

Schedule: Full-time

Employee Status: Regular

Shift: Days

Job Type: Standard

Job Level: Entry Level

Travel: No

Remote Work: No

Job Posting: Jun 16, 2026, 12:54:00 PM