Part Time Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers and fostering an inclusive workplace culture where every employee feels respected, valued, and has an opportunity to contribute to the company’s success. As a Part‑Time Teller within PNC’s Retail Banking organization, you will be based in Lititz, PA at the Lititz Branch. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Responsibilities Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools, and resources. Applies product and procedural knowledge to solve customer’s problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Customer‑focused – knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – assess and effectively manage all risks associated with business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. The following qualifications are required or preferred. Preferred Skills Accountability Banking Client loyalty Customer experience (CX) Customer service Identifying opportunities Leveraging technology Proactive sales competency Accuracy and attention to detail Addressing customer needs Banking products Digital awareness Effective communications Fraud detection and prevention Managing multiple priorities Matrix management Problem solving Understanding customer needs Work Experience Roles at this level typically do not require a university or college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No degree required. Certifications No required certification(s). Licenses No required license(s). Benefits PNC offers a comprehensive range of benefits for part‑time employees, including medical/prescription drug coverage (with a Health Savings Account feature), dental, vision, employee life insurance, 401(k) with PNC match, pension, and stock purchase plans, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (select programs fully paid), a robust wellness program with financial incentives, and paid time off such as parental leave, up to 11 paid holidays, 7 occasional absence days, and vacation time accrued based on hours worked. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include “accommodation request” in the subject line and your name, job ID, and preferred method of contact. All information provided will be kept confidential and used only to the extent required to provide reasonable accommodations. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of Section19 of the FDIA and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or FINRA, which prohibit the hiring of individuals with certain criminal history. California residents – refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr