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Associate Director, Cross Functional Clinical Operations

$172.67k - $209.23k

Bristol-Myers Squibb

The Associate Director, Cross Functional Clinical Operations is responsible for leading and supporting cross‑functional operational execution for RayzeBio RPT assets, including treatment site onboarding, distribution execution, and real‑time operational visibility. Responsibilities Execute treatment site onboarding across commercial settings in partnership with Radiation Safety teams, MSLs, sales, operations, and field market access ensuring sites are operationally ready for launch. Coordinate cross‑functionally to deliver site readiness (licensing, training, infrastructure, workflow integration) and actively manage timelines, dependencies, and escalation to resolve onboarding barriers. Execute the distribution model, aligning product flow to treatment sites. Partner with supply chain and external partners to ensure reliable fulfillment, routing, and delivery performance. Ensure connected systems and dashboards provide real‑time, end‑to‑end visibility across ordering, manufacturing, distribution, and administration. Work with IT to maintain accurate, connected data flows that provide visibility and enable proactive issue identification and resolution. Support and optimize customer‑facing tools and resources for providers and patients, including onboarding, ordering, and education materials. Drive a high‑quality, consistent customer experience from site onboarding through product delivery. Partner across Commercial, Medical, Supply Chain, Manufacturing, and IT to execute key operational initiatives across the value chain. Support launch readiness activities through milestone tracking, risk identification, and cross‑functional coordination to ensure demand‑scalable operations. Apply AI to improve team execution and decision‑making. Qualifications BA/BS in a relevant functional discipline required; MBA preferred. 7–10 years in the bio‑pharma industry working in commercial operations, supply chain, or cross‑functional roles. Experience supporting oncology product launches, ideally in advanced modalities (CGT, RPT, etc.). Proven ability to execute across Commercial, Medical, Supply Chain, Manufacturing, and IT in a matrixed environment. Experience with operational systems, data flows, and customer‑facing platforms. Strong execution mindset with ability to manage complex, cross‑functional processes. Excellent communication and stakeholder management skills. Core Capabilities Strong executor with ability to translate strategy into operational reality. High comfort operating in ambiguity and fast‑paced launch environments. Ability to manage complex workflows across multiple stakeholders and partners. Demonstrated strong cross‑functional execution with a focus on patient and customer centricity. Detail‑oriented with focus on process reliability, data integrity, and customer experience. Effective communicator able to influence without authority. Ability to distill complex cross‑functional work into clear, audience‑appropriate leadership and functional stakeholders. Compensation Indianapolis – $172,668 to $209,233 San Diego – $189,935 to $230,157 Benefits Benefit offerings include health coverage, well‑being support, financial protection, and work‑life benefits. For full details, visit careers.bms.com/life-at-bms. Equal Employment Opportunity and Disability Accommodations BMS and RayzeBio are committed to equal employment opportunity and consider qualified applicants with arrest and conviction records pursuant to applicable laws. We provide reasonable workplace accommodations for people with disabilities. For more information, visit careers.bms.com/eeo-accessibility. #J-18808-Ljbffr Bristol-Myers Squibb

Vacancy posted 4 days ago
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