Greeter

Greeter PositionEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.Pay: The starting compensation for this job is $18 / hr. Any hours worked between 10PM-7AM are eligible for $1.00 shift differential.Location: The Consolidated Rental Car Facility 7434 New Ridge Rd Suite 347 Hanover, MD, 21076Schedule:7:00am - 3:30pm Thursday - Monday (Tuesday/Wednesday off)3:00pm - 11:30pm Friday - Tuesday (Wednesday/Thursday off)We offer:Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentWe are hiring now for immediate openings. Responsibilities include:Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supplyWelcome members to the facility when they exit the bus or arrive on the lotDirect customers to exit booth, provide local directions and maps and provide return directions where applicableAssist members with questions and concerns to minimize counter visitsCommunicate customer service issues to managementEnsure that hangtag information is completed correctlyMaintain clean low mileage fleet mix requirementsMaintain Emerald Aisle for cleanlinessThank member for their businessProvide upgraded vehicles on requestPerform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customersSeek to improve job performance through self-assessment, skill development, training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedEqual Opportunity Employer/Disability/VeteransMust be at least 18 years oldHigh School Diploma or G.E.D. requiredMust have a minimum of 1 year prior customer service experience in the last 5 years, preferably in a retail or restaurant settingMust have a valid US driver's license for at least 1 yearMust have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI's or DWI's on driving record in the last 3 years) employment reference, education and social security.Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Apart from religious observation, must be able to work the shift/schedules:7:00am - 3:30pm Thursday - Monday (Tuesday/Wednesday off)3:00pm - 11:30pm Friday - Tuesday (Wednesday/Thursday off)We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law