Legal Media and Document Support Manager

Title: Legal Media and Document Support Manager



Location: Plano, TX - Onsite



Duration: Direct Hire



Salary: $70 - $75K

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.



Job Summary:
The essential functions include, but are not limited to the following:

• Assist in the development of media controls and processes to ensure compliance with Firm and Client standards. Said processes shall address the roll media plays throughout the legal process from demand through judgment.
• Liaison with the production team to assure affidavit and verified pleading requests that rely on media processes are not delayed.
• Liaison with the EA team on processes relative to acquisition of media from clients assuring consistency and accuracy of established processes.
• Responsible for the daily supervision of media staff
• Oversee hiring, training, discipline, and growth of team members. Monitor productivity, performance, quality and compliance of the team.
• Establish and oversee progress on team &/or individual goals. Complete reviews and provide necessary coaching throughout the year based upon progress
• Respond to escalated media related inquiries from other departments
• Ensure policies and procedures are executed consistently with Firm and Client standards
• Respond to all client and audit requests related to media
• Confer with Firm Managers and Executive staff on carrying out Firm objectives, overcoming challenges, completing projects and cultivating the Firm's reputation
• Facilitate improvement to current processes and partner with appropriate department for implementation of approved robotic processes.
• Contribute to client communications and/or performance meetings relative to the status of media requests, processing or utilization.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Experience reviewing and applying client manuals or work standards, and detailed procedural details.
• Ability to implement process changes in coordination with EA team, media team, and other internal departments.
• Strong organizational skills with ability to manage multiple priorities in a high volume deadline driven environment.
• Exceptional attention to detail particularly with legal documents, media files, naming conventions and client specific requirements.
• Experience drafting, updating and maintaining work instructions, SOPs, training guides, and related process documentation preferred.
• FTP experience preferred
• Training, coaching or team development experience preferred.
• Ability to identify recurring issues, document trends, and assist with process improvements to increase accuracy compliance and efficiency.

• Ability to work efficiently with excellent attention to detail in a high-volume fast paced environment
• Minimum five years of relevant work experience in the legal field; equivalent combination of education and/or experience considered
• Minimum of five years of relevant work experience in a leadership role
• Knowledge of legal terminology and legal document management (e.g., briefs, summonses, complaints, motions, pleadings, and discovery)
• Familiarity with litigation management software systems
• Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
• Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
• Ability to multi-task and manage time effectively
• Ability to be flexible to adapt and act quickly when urgent matters require it
• Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies
• Ability to maintain confidentiality

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.


INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.


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