Office Manager / Lead Manager / Full-Time Personal Assistant
Kerrville Area Chamber of Commerce
Office Manager / Lead Manager / Full-Time Personal AssistantPosition: Full-Time Job Type: Office Administration, Management, Lead Coordination & Personal AssistanceJob DescriptionWe are seeking a highly organized, dependable, and proactive individual to manage daily office operations, oversee incoming leads, and provide administrative and personal support to management. The ideal candidate is professional, detail-oriented, trustworthy, and capable of multitasking in a fast-paced environment.Key ResponsibilitiesOffice Management & AdministrationOversee daily office operations and maintain an organized, efficient work environment.Answer phone calls, respond to emails, and manage correspondence.Schedule appointments, meetings, and business activities.Maintain office files, records, documents, and supplies.Coordinate with employees, clients, vendors, and business partners.Lead Management & Customer RelationsReceive, organize, and track incoming customer leads and inquiries.Follow up with potential clients by phone, email, and text.Schedule consultations, appointments, and client meetings.Maintain an accurate customer database and update lead statuses.Ensure timely communication and follow-up with prospective customers.Assist with customer service and maintain positive client relationships.Full-Time Personal Assistant to ManagementManage calendars, appointments, reminders, and schedules.Assist with personal and business-related errands and arrangements.Organize travel plans, reservations, and meeting details when needed.Prepare documents, reports, and presentations.Handle confidential information with professionalism and discretion.Anticipate management needs and help keep daily activities running smoothly.Coordinate daily tasks and ensure important deadlines are met.QualificationsPrevious experience in office management, administration, lead management, or personal assistance preferred.Strong computer skills, including Microsoft Office, Excel, email, and scheduling tools.Excellent communication, organization, and time-management skills.Ability to multitask, prioritize responsibilities, and work independently.Professional attitude, reliability, and strong attention to detail.Customer service and lead follow-up experience preferred.Ability to handle sensitive business information confidentially.Strong problem-solving skills and a proactive, can-do attitude.Ideal CandidateThe ideal candidate is a motivated, trustworthy, and resourceful professional who can wear multiple hats, take initiative, solve problems, and keep business operations and management organized and running smoothly.Employment Type: Full-TimeSchedule: Monday–Friday, with hours to be discussed.Compensation: Based on experience and qualifications.
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