Sleep Expert - Sales

Helping people sleep well so they live well is at the core of what we do. Our Sleep Experts® are at the heart of our mission, guiding customers toward better sleep through expert product knowledge and service. Job Details The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. They will execute Mattress Firm selling programs with digital tools and support a seamless omnichannel experience. Responsibilities Create an environment where the customer is always at the center by cultivating strong relationships. Provide technical and product knowledge to customers and serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.). Maintain awareness of the competition, advertisements and services offered by competitors. Leverage social media to positively impact brand awareness and increase sales. Lift, push, or pull 50+ pounds. Benefits Excellent career growth opportunities through on-the-job training and development programs. 401(k) with employer matching. Mental health and life resources. Medical, dental, prescription, and vision plans. Get paid on-demand. Base pay or uncapped commission. Employee discounts on Mattress Firm sleep products and accessories. Compensation Competitive pay range $55,000–$70,000 per year, depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. #J-18808-Ljbffr