Customer Service Rep | Family - San Jose | Days | Full Time

Overview Job Duties Responsibilities Essential Functions Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department. Provides excellent customer service for patients/families/representatives and other members of the treatment team. Participates as an active care team member in the coordination of patient care. Qualifications Experience Requirements 2 year Data Entry preferred 1 years Clerical/customer service experience -ideally in a health care related industry preferred Third party payors and computer experience for in putting data and reviewing patient demographic material Education Requirements High School Diploma or GED required UFJPI is an Equal Opportunity Employer and Drug Free Workplace #J-18808-Ljbffr University of Florida Jacksonville Physicians, Inc.