Clinical Triage RN

Job Description

Job Description

Position

Raleigh Capitol Ear, Nose, Throat & Allergy is a well-established, private physician-owned practice serving the Triangle. We are currently seeking a Registered Nurse to join our in-office phone Triage clinical team.

Essential Responsibilities

• Perform telephone triage and assess patient symptoms to determine appropriate next steps.
• Communicate with patients regarding symptoms, treatment plans, test results, medications, and follow-up care.
• Consult with physicians as needed regarding patient concerns and clinical findings.
• Coordinate and communicate test results, referrals, and provider recommendations.
• Provide patient education and post-operative follow-up.
• Review patient history and document all patient interactions accurately in the EMR.
• Maintain patient confidentiality and follow all safety, compliance, and ethical standards.

Basic Qualifications

• Current RN license in North Carolina.
• Nursing degree.
• Current CPR certification.
• Strong communication and patient assessment skills.
• Ability to work collaboratively with physicians and clinical staff.
• Experience with EMR systems and telephone triage preferred.
• ENT or outpatient clinical experience preferred. On-the-job triage training will be provided.

Benefits

Medical, Dental, and Vision Insurance; 401(k); Life Insurance; Health Savings Account (HSA); and Paid Time Off.

Monday-Friday | 8:00 AM-5:00 PM
No weekends. No holidays.