Patient Experience Coordinator
$19 - $23 per hourPinnacle Fertility Inc.
Job Description
Job Description
About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at
About the Role
The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. In this role, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility – Illinois in Chicago, IL . This is a full-time, onsite position working Monday through Friday from 8:30 AM to 5:00 PM . Candidates must have the flexibility to commute to our Tinley Park and Oak Brook locations as needed. During the training period, the schedule will be Monday through Friday from 6:00 AM to 2:30 PM.
Key Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to the appropriate departments.
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
Maintain accurate patient records, process billing information, and collect copays and balance dues at the time of service.
Prepare for the next day’s appointments and ensure all necessary documentation and materials are ready.
Ensure the reception area is clean, organized, and welcoming for all visitors.
Assist with additional projects and administrative duties as assigned.
Position Requirements
- Education: High school diploma or equivalent required.
- Experience: Minimum of 1 year of experience as a medical receptionist, front desk associate, or in a customer service-related role.
- Skills:
- Proficiency with electronic medical records (EMR) and basic computer skills.
- Strong communication, organizational, and multitasking abilities.
Compensation & Benefits
- Hourly Rate: $19.00 - $23.00 per hour (final offers based on experience, skills, and qualifications).
- Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
$19 - $23 per hour
...Patient Experience Coordinator Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle...SuggestedHourly payFull timeMonday to Friday- Ivy Rehab in Blue Island, IL is seeking a Patient Coordinator to join our busy clinic team. You will greet patients, check them in, schedule... ...payments. Ideal candidates have healthcare administrative experience, strong Microsoft Office skills, and a customer-focused...SuggestedWork at office
- ...healthcare facility in Chicago is seeking a warm and organized Patient Coordinator for their front office team. This onsite role involves... ...customer service. The ideal candidate has at least 2 years of experience in a similar role and excels in a fast-paced, patient-...Suggested
- Northwestern Medicine seeks a Patient Liaison to ensure an exceptional patient experience across its clinics in Chicago. You will act as a resource for patients and staff, advocate for patient needs, and help optimize the use of practice resources and scheduling. You will...Suggested
$22 per hour
...affordable brand where employee empowerment and patient satisfaction are the focal point.... ...a unique opportunity to gain hands-on experience in the medical spa industry, learn our services... ...memberships and offerings Seamlessly coordinate schedules across providers(...SuggestedFull timeWork at officeFlexible hoursWeekend workDay shiftSpaDerma
Chicago, IL16 days ago$16.48 - $23.28 per hour
...University Medical Center Department: Patient Transport Services Work Type: Full... ...not limited to, education, job-related experience and skills, as well as internal equity... ...case. Summary: The Patient Flow Coordinator is responsible for the effective daily...Hourly payFull timeWork at officeFlexible hoursShift workWeekend workRush Copley Wound Center - Aurora
Chicago, IL12 hours ago$17 - $23 per hour
...Job Type Full-time Description Job Title: Patient Access Coordinator I Job Description Founded in 1991, IBJI is the largest... ...operations and provide a high quality customer service experience to all callers. Responsibilities Duties and...Full timeTemporary workWork at officeLocal areaFlexible hoursIllinois Bone and Joint Institute LLC
Chicago, IL4 days ago$18.16 - $28.14 per hour
...Coordinator For Patient Access Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based... ...: High School Diploma plus training acquired through work experience or education. Minimum Experience : ~1-2 years of...Work experience placementSecond jobWork at officeLocal areaImmediate startShift workWeekend workTrinity Health PACE
Berwyn, IL1 day ago$19 - $24 per hour
...Join to apply for the Patient Access Coordinator role at Insight Health Systems Pay Range Base pay range: $19.00/hr - $24.00/hr About Insight... ...two (2) years of Patient Access or healthcare registration experience. Working knowledge of insurance plans, referrals, authorizations...Full timeContract workINSIGHT HEALTH SYSTEMS, INC.
Chicago, IL3 days ago- ...Differential Pay ($4.00 per hour) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive,...Hourly payTemporary workWork at officeLocal areaMonday to FridayFlexible hoursShift workWeekend workAfternoon shift
Colorado Center for Reproductive Medicine
Chicago, IL1 day ago $19 per hour
...Patient Coordinator It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally... ...necessary supplies at all times. Education and/or Experience High school diploma or general education degree (GED)...Hourly payFull timeTemporary workWork at officeMonday to FridayMidwest Orthopaedics at Rush
Chicago, IL12 hours ago- ...Surgery & Implant Center is looking for a warm and organized Patient Coordinator to join their front office team. This is an onsite role... ...plays a key role in ensuring a professional and welcoming experience—whether that's in person and over the phone. You’ll assist...Work at officeMonday to Friday
JRA Staffing
Chicago, IL4 days ago $18.5 - $20 per hour
...Patient Experience Coordinator At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling...Full timeFlexible hoursNight shift$17 per hour
...are committed to delivering exceptional patient care and setting the standard for... ...& X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating... ...locations. Minimum 6 months Chairside experience. Travel to GLE, AVO, JOL Working Hours/...Hourly payFull timeTemporary workWork at officeShift work- State of Location: Illinois Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service...Work at office
- ...advanced diagnostic imaging and exceptional patient care close to home. With a national... ...We are currently hiring for a Patient Coordinator at our River North facility. This will... ...Requirements: High School Diploma or equivalent experience required. For Mobile Radiology and...Full timeCurrently hiringLocal areaFlexible hours
$18 - $22 per hour
Join to apply for the Patient Access Coordinator role at Hanger, Inc. 5 days ago Be among the first 25 applicants Join to apply for the Patient... ...school diploma or equivalent combination of education and experience required. Be at minimum a good fit for the job, as determined...Full timePart timeWork at officeLocal areaRelocation packageFlexible hours$34.32k - $50.84k
...difference in the lives of our communities, join the Loyola team as a Patient Access Rep I and become Loyola Strong! What you’ll do:... ...financial responsibilities, and supporting a positive patient experience. This role ensures patients meet required financial and...Hourly payFull timeLocal areaImmediate startShift workNight shiftWeekend workWeekday work$17 - $18 per hour
...improve the lives and activity levels of patients around the world. MOR doctors are the... ...We are looking for a Part‑Time Patient Coordinator to be based at the outpatient clinic in... ...entry level individual looking to gain experience in healthcare. The position will provide...Hourly payPart timeWork at officeMonday to FridayMidwest Orthopaedics at Rush
Melrose Park, IL1 day ago- ...this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office... ...co-insurance at the front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery...
Hanger, Inc.
Westchester, IL1 day ago - ...Patient Health Coordinator Minimal Qualifications/Experience/Skills: Bachelor's Degree in health-related field AND 2 years' experience in an administrative role. OR Licensed Practical Nurse (LPN) AND 3 years of experience serving individuals impacted by HIV/AIDS AND...Full timeWork at office
$269.6k - $307.7k
...that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company...Full timePart timeLocal areaCapital One National Association
Chicago, IL3 hours ago- ...managing high level calendar appointments; scheduling meetings; coordinating interviews and conferences; evaluating requests for... ...minimum of an Bachelor degree A minimum of three (5-8) years of experience performing high-level administrative duties is required; Federal...Temporary workFor contractorsWork at officeNight shift
INFINISOURCE CONSULTING SOLUTIONS
Chicago, IL3 days ago - ...Description Seeking a Full Time Patient Care Coordinator at Downtown Dental Loop ! Where your smile matters just as much as the patients’... ...Requirements What We’re Looking For: ~1+ year of dental experience ~ Strong customer service and communication skills ~...Full timeWork at office
- ...delivering exceptional outcomes, outstanding patient satisfaction, and a work culture that... ...number of visits. May include coordinating with the Physical Therapist and other staff... ...What We're Looking For: No prior experience or education required. High school graduate...Flexible hours
- ...Patient Flow Coordinator RN-Immediate Care Centers Part Time 24 hrs/wk Days The Patient Flow Coordinator, RN (PFC, RN) reflects the mission... ...new policies and procedures that may improve the patient experience. Assure that new policies and procedures are implemented in...Part timeLocal areaImmediate startRelocation packageShift work
- ...between Skilled Nursing Facilities (SNFs), patients, providers, and clinical teams,... ...efficient communication and seamless care coordination. This position combines administrative... ...equivalent combination of education and experience required. Be at minimum a good fit for...2 days per week3 days per week
Hanger, Inc.
Oak Park, IL9 days ago - ...Patient Benefits Representative Full-Time Monday-Friday Hourly Rate $22-$26 Benefits... ...patient services. Referral Management: Coordinate, track, and secure necessary referrals... ...position. Uses Technical and Functional Experience: Possesses up to date knowledge of the profession...Hourly payFull timeWork at officeMonday to FridayFlexible hoursShift work
PRISM Vision Group
Chicago, IL2 days ago $19.89 - $28.84 per hour
...Patient Access Representative I – Swedish Hospital Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Patient Access Representative...Hourly payFull timePart timeFor contractorsWork at officeMonday to FridayEndeavor Health Services
Chicago, IL1 day ago- ...Switchboard Operator/ Patient Access Representative TCA Health, a Federally Qualified Health Center located on Chicago's far south... .... Accountability: We take ownership for each person's experiences. Respect: We treat each person with dignity. Excellence:...Shift workAfternoon shift
TCA Health
Chicago, IL12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Experience Coordinator. Be the first to apply!
- medical secretary Chicago, IL
- patient services representative Chicago, IL
- patient care coordinator Chicago, IL
- patient care coordinator work from home Chicago, IL
- dental patient care coordinator Chicago, IL
- patient experience coordinator Chicago, IL
- patient access representative Chicago, IL
- unit clerk Chicago, IL
- health unit coordinator Chicago, IL
- patient registration representative Chicago, IL