Sales Associates

Job Description

Job Description

Overview
We are seeking Seasonal (with potential for permanent hire) Retail Sales Associate to join our Artisan store located on St. George Street.

The ideal candidate brings strong communication skills, retail experience and a natural eye for beauty, presentation and detail. While this is primarily a customer-facing sales role, we value individuals who take pride in maintaining visually engaging displays and have an interest in light merchandising and product presentation.

This position offers a dynamic, past-paced retail environment on busy Historic St.George Street where creativity, customer connection and teamwork are highly valued.

Responsibilities

• Greet customers warmly and assist them with product selection to create a welcoming, engaging shopping experience
• Operate POS systems efficiently for sales transactions, returns and exchanges
• Thoughtfully recommend complementary items (such as gift pairings, spices or artisan products) to enhance customer purchases.
• Maintain high merchandising standards by organizing displays and ensuring products are well-stocked, visually appealing and aligned with the store's artisan aesthetic.
• Assist with restocking shelves and monitoring inventory levels to support product availability and presentation.
• Handle cashiering duties including cash handling, processing payments and balancing registers at the end of shifts.
• Provide excellent customer service by addressing inquiries, resolving issues and maintaining a friendly respectful demeanor
• Answer phone inquiries courteously professionally and direct calls appropriately
• Support team operations as needed, contributing to a cooperative and respectful work environment.
• For candidates with leadership interest or experience, assist with light supervisory or training tasks as appropriate.
• Possibility of advancement for the right candidate.

Qualifications

• Previous retail sales experience preferred, particularly in specialty, boutique or artisan-focused retail environments.
• Strong communication skills with the ability to engage customers in a warm, knowledgeable and authentic manner
• Basic math skills for handling transactions accurately and performing retail math calculations
• Experience with POS systems, cashiering, and cash handling procedures
• An eye for visual presentation, with an interest in merchandising, stocking and maintaining organized, attractive displays.
• Bilingual abilities are a plus to better serve diverse customer needs
• Prior supervisory experience is advantageous but not required; candidates who demonstrate reliability, initiative and leadership potential may have opportunities for advancements in the near future.
• Must be dependable, reliable, punctual and able to work full-time hours in a fast-paced retail environments; weekend availability is required.