TikTok Shop - Risk Strategy Product Manager

TikTok Shop - Risk Strategy Product Manager

Location: Seattle

Employment Type: Regular

Job Code: A87402

Responsibilities:

About the Team: The TikTok E-commerce Governance and Experience team ensures our marketplace remains safe, trustworthy, and customer-centric across the globe. We protect users, sellers, and creators by designing policies, building systems, and managing operations that safeguard platform integrity. As part of the Governance and Experience (GNE) organization, our Risk Control and Security team safeguards TikTok Shop's global marketplace for users, sellers, and creators. We blend data-driven insights, policy design, and technical innovation to combat fraud while preserving a seamless user experience. Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities:

• Domain Execution Support: Support the strategic roadmap for a defined risk area under guidance.
• Contribute to systemic defense frameworks helping with risk engine integration, feature logic, and decision pathways learning to move the team toward a proactive defense posture.
• AI & Agent Orchestration (Supporting): Help build and test agent and skills workflows. Draft, iterate, and evaluate LLM prompts that translate risk judgment criteria into automated decisions, and assist in replacing manual processes with AI-driven solutions.
• AI Quality & Integrity Support: Assist in running AI quality evaluations and executing cross-product integrity/QA workflows to keep AI deployments safe and accurate.
• Data Analysis & RCA: Conduct data analysis and support root-cause analysis (RCA) on strategy performance and model health. Monitor feature distributions and data trends to flag drift, and recommend threshold adjustments for review.
• Playbook & QA Execution: Help translate risk logic into standardized global playbooks and quality benchmarks (QA), and support consistent defense performance across localized markets.
• Cross-Functional Coordination: Help turn risk requirements into clear specifications and coordinate day-to-day execution across Data, Algorithm, Engineering, and Operations teams.

Qualifications:

Minimum Qualifications:

• +1 years of experience in Risk Management, Trust & Safety, or Anti-fraud within major technology ecosystems.
• Expert-level SQL skills with the ability to autonomously extract insights and risk signals from large-scale, complex datasets.
• Strong understanding of machine learning principles, specifically in designing high-impact features and evaluating model performance (e.g., Precision, Recall, AUC) to optimize risk-reward trade-offs.
• Hands-on experience with AI/LLM applications, including Prompt Engineering and the orchestration of AI agents to solve operational challenges.
• Exceptional ability to influence and collaborate across diverse teams, including Business, Data, Engineering, and Operations.
• A self-starter with a strong sense of ownership. Comfortable making high-stakes, data-backed decisions in ambiguous environments.
• Proven success in navigating high-concurrency adversarial attacks.

Preferred Qualifications:

• Ability to work in a fast-paced, cross-functional environment.
• Experience in e-commerce, fintech, trust & safety, or digital platforms is a plus.

Job Information:

For Pay TransparencyCompensation Description (Annually)

The base salary range for this position in the selected city is $124717 - $174800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok:

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us:

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion:

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation:

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at