Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Assistant Center Manager

$16 per hour

European Wax Center

BALLAST WAX · EUROPEAN WAX CENTER

Assistant Center Manager

Lead from the floor. Grow into more.

9370 Mentor Ave, Mentor, OH 44060 · In-Person · Full-Time · Competitive Pay + Bonuses

THE OPPORTUNITY

You're ready for more than a title. You're ready to lead.

As an Assistant Center Manager at European Wax Center, you're the heartbeat of the floor. You coach the team, own the guest experience, drive sales, and step in as the leader-on-duty when it counts. This is a role for someone who already leads - formally or not - and is ready to do it with real responsibility and a clear path to more.

We're Ballast Wax, a fast-growing multi-unit EWC franchisee. We're building from within and we want ACMs who are excited about the beauty and wellness industry, passionate about guest care, and hungry to grow into Center Managers and beyond.

WHAT YOU'LL DO

Guest Experience

  • Set the tone for every guest interaction - warm, professional, and consistent
  • Proactively address concerns and resolve issues before they escalate
  • Ensure every guest leaves feeling confident they'll come back

Sales & Goal Achievement

  • Lead by example in educating guests on Wax Passes, products, and services
  • Motivate and coach the team to hit individual and center KPIs
  • Stay sharp on promotions, product launches, and brand updates
  • Support local marketing and community engagement efforts

Team Leadership & Culture

  • Coach Guest Service Associates and Wax Specialists on the floor daily
  • Help onboard new team members and create a welcoming environment
  • Hold the standard - service, professionalism, accountability - in the CM's absence
  • Act as point of contact and decision-maker when leading the shift solo

Center Operations

  • Own opening and closing procedures with precision
  • Ensure cleanliness, sanitation, and presentation standards are never compromised
  • Support accurate POS transactions and guest profile management
  • Assist with daily admin tasks, inventory, and reporting

WHO YOU ARE

You don't wait to be asked. You lead because it's just who you are.

  • You've worked in a guest-facing role for 2+ years - beauty, spa, retail, hospitality, or similar - and you're genuinely good at it.
  • You've led, even if it wasn't your official title. You've trained a new hire, run a shift solo, handled an escalation, or stepped up when it mattered.
  • You're comfortable recommending products and services. You don't hard-sell - you educate. Guests trust you and it shows in the numbers.
  • You know how to coach someone who's struggling without making it feel like a punishment. You lead with empathy and hold the bar.
  • You genuinely love the beauty and wellness industry. You have a personal skincare or waxing routine, follow the space, and want to build a career in it.
  • You're available when guests are - evenings, weekends (one shift, not both), flexible weekday hours. Reliable transportation required.

WHAT WE OFFER

Compensation & Bonuses

  • $16.00/hr base
  • Monthly performance bonuses tied to team and center goals
  • Goals are realistic - our teams hit them
  • Commission on personal sales - rewarded for leading from the front

Growth & Career Path

  • Structured path from ACM to Center Manager and beyond
  • 30-60-90 day onboarding with mentorship from your Center Manager
  • Ongoing training, coaching, and development support

Work-Life Balance

  • Paid Time Off
  • Consistent shift structure - one weekend shift, not both

Benefits

  • Medical insurance (55% employer contribution)
  • Supplemental insurance benefits
  • 401(k) with employer match
  • Paid Time Off

OUR HIRING PROCESS

Three steps. No runaround.

  • Step 1 - Video Interview: A real conversation about your experience, style, and what you're looking for.
  • Step 2 - Experience the Center: Come in as a guest. See what we're about from the inside.
  • Step 3 - Mutual Fit Decision: If it clicks for both sides, let's grow together.

OUR VALUES

CONFIDENCE: We model it. | EMPOWERMENT: We create it. | BALANCE: We protect it.

ABOUT BALLAST WAX

We're a multi-unit EWC franchisee with 32 centers and growing. Our mission is to transform centers into hubs of empowerment - for our team and our guests. We bring the strength of a national brand with the care and commitment of a local business.

This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. Ballast Wax is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Learn more:

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Assistant Center Manager in Mentor, OH vacancy
  •  ...Job Title Assistant Manager Department Operations Reports To Store Manager Exemption Status (FLSA) Non-Exempt Job Summary The Assistant Manager oversees daily store operations, including hiring, training, and scheduling team members. This role provides leadership through... 
    Suggested
    Shift work

    Truenorth

    Mentor, OH
    3 days ago
  • The Tile Shop - 7307 Mentor Avenue - Responsibilities: Build and develop a team of Sales Associates; Train and coach employees on policies and duties; Greet customers and develop relationships; Sell tile and related products to exceed customer expectations; Maintain inventory...
    Suggested

    The Tile Shop, Inc.

    Mentor, OH
    4 days ago
  •  ...Dollar Tree - 9580 Diamond Centre Drive - Responsibilities: Assist with store functions and day-to-day store activities; Help customers in a positive, approachable manner and address any questions or concerns they may have; Assist in ordering merchandise, processing damaged... 
    Suggested

    Dollar Tree

    Mentor, OH
    3 days ago
  •  ...As part of the Subway® Team, you as an Assistant Manager will focus on seven main things: Providing an excellent Guest experience Ensuring that great food is prepared & served Keeping our restaurants functional, clean and beautiful Controlling inventory... 
    Suggested
    Full time
    Part time
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Subway

    Mentor, OH
    2 days ago
  •  ...We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: ~ Assist with store functions and day-to-day store activities ~ Help... 
    Suggested
    Contract work
    Part time
    Seasonal work

    Dollar Tree

    Mentor, OH
    3 days ago
  •  ...Assistant Manager Pizza Hut Assistant Manager - Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication. If you are a leader, it is time to start a career with Pizza Hut. Benefits We Offer Medical, Dental... 
    Temporary work
    Casual work

    Pizza Hut

    Grand River, OH
    3 days ago
  •  ...have weekend availability ~1+ years of experience in retail management ~ Previous sales experience ~ Proven ability to build, develop...  ...Term Disability ~ Voluntary Accident Insurance ~ Employee Assistance Program (EAP) ~ Lincoln Financial Value-Added Benefits ~... 
    Temporary work
    Flexible hours
    Weekend work

    The Tile Shop, Inc.

    Mentor, OH
    3 days ago
  • A well-known restaurant chain in Mentor, OH, is seeking an Assistant Manager to support daily operations and ensure customer satisfaction. This role involves recruiting and training staff, managing restaurant profitability, and fostering a welcoming environment. Candidates... 
    Flexible hours

    Bob Evans Restaurants

    Mentor, OH
    3 days ago
  •  ...Assistant Manager Here at Burger King, we've created the kind of place where you can be your true self and your best self. It's the kind of place where you can find lots of support and opportunities. Whopping Support and Whopping opportunities! Come join our team and... 
    Hourly pay
    Monday to Friday
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift

    Burger King

    Mentor, OH
    3 days ago
  • $15 - $22 per hour

    Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure customer service and food quality standards are met. Shift Supervisors and Assistant Managers are responsible for supervising crew members... 
    Hourly pay
    Full time
    Shift work

    Burger King

    Mentor, OH
    14 hours ago
  •  ...’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part‑Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience... 
    Part time

    Hot Topic

    Mentor, OH
    3 days ago
  • $10 per hour

     ...Boxlunch Part-Time Assistant Manager Level 1 At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. As a BoxLunch... 
    Part time

    Hot Topic

    Mentor, OH
    9 days ago
  •  ...Working with Us Employee recognition Health, dental, vision and life insurance HSA plans Paid time off and holidays Free Washes ASSISTANT SITE MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Site Manager with daily operations. Builds a loyal customer base by... 
    Shift work

    Blue Falls Car Wash

    Mentor, OH
    1 day ago
  • $22 per hour

    ## Assistant Site Manager - Clean Express Auto WashApplylocations: Mentor, OHtime type: Full timeposted on: Posted Todayjob requisition id: R-102462**Location:**7796 Munson Rd, Mentor, Ohio, 44060**Job Description:****Become a part of our team and earn a competitive hourly... 
    Hourly pay
    Work at office
    Flexible hours
    Shift work
    Night shift

    Express Wash Concepts

    Mentor, OH
    14 hours ago
  • $10 per hour

     ...spent, we donate a meal to Feeding America that directly benefits the communities we are in. We’re on the search for a Part-Time Assistant Manager - Level 2 that will help lead our civic minded, pop culture driven brand. You’ll support the Store Manager in achieving store... 
    Part time
    Night shift

    Boxlunch

    Mentor, OH
    14 hours ago
  •  ...eyewear more affordable and accessible. By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish - and... 
    Apprenticeship

    National Vision

    Mentor, OH
    3 days ago
  • Hot Topic in Mentor, Ohio is looking for a Part-Time Assistant Manager to join their team. Focused on delivering exceptional customer experiences, you'll support daily operations and help train new team members. Ideal candidates will have at least 1 year of retail experience... 
    Part time

    Hot Topic

    Mentor, OH
    2 days ago
  •  ...Automotive Assistant & Service Managers - Mentor, OH Auto Systems Centers, part of the Mavis Tire family, is hiring full‑time Assistant and Service Managers for its state‑of‑the‑art service, repair, and tire center in Mentor, Ohio. Benefits Competitive weekly pay with... 
    Weekly pay
    Full time
    Weekday work

    EmergencyMD

    Mentor, OH
    2 days ago
  •  ...Automotive Assistant & Service Managers Join the World's Largest Midas Franchisee - Now Proudly Part of the Mavis Tire Family! Put your career into high gear with Auto Systems Centers, the world's largest Midas franchisee! We have joined the Mavis Tire family, combining... 
    Weekly pay
    Full time
    Immediate start
    Weekday work

    Midas

    Mentor, OH
    4 days ago
  •  ...Are you experienced in retail management and passionate about customer service? Join a dynamic team where you'll assist with daily store operations, develop associates, and create a welcoming environment. Enjoy competitive perks while thriving in a fast-paced, team-oriented... 

    Dollar Tree

    Mayfield Village, OH
    2 days ago
  •  ...positive, enthusiastic, and people-oriented individual with a passion for superfoods, healthy living, and (of course) fruit! As the Assistant Manager at Playa Bowls, youll work closely with the General Manager to support daily operations and ensure a vibrant, welcoming... 
    Hourly pay
    Casual work
    Local area
    Shift work
    Weekend work

    Playa Bowls

    Chesterland, OH
    1 day ago
  •  ...Assistant Manager/Co-Manager - Euclid, OH Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves... 

    Rainbow Shops

    Euclid, OH
    14 hours ago
  •  ...JOB LOCATION: 35435 Euclid Avenue, Willoughby, OH, 44094 What You’ll Do: As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance team capable... 
    Hourly pay
    Weekly pay
    Flexible hours
    Afternoon shift

    Valvoline

    Willoughby, OH
    2 days ago
  •  ...Burger King® Assistant Manager Bring the flavor. Bring the fire. Grow the team. Welcome to the Flame-Grilled Life. At Burger King®, our Assistant Managers (AMs) play a critical role in driving restaurant performance and developing strong, high-performing teams... 
    Hourly pay
    Weekly pay
    Minimum wage
    Local area
    Flexible hours
    Shift work

    Carrols Restaurant Group, Inc.

    Euclid, OH
    3 days ago
  •  ...our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and... 
    Local area
    Immediate start
    Shift work

    Applebee's

    Willoughby, OH
    14 hours ago
  •  ...Pizza Hut Assistant Manager - Grow your career while making your customers and employees feel like family with smiles, teamwork, and dedication. If you are a leader, it is time to start a career with Pizza Hut. BENEFITS WE OFFER • Medical, Dental and Vision Coverage... 
    Temporary work
    Casual work

    Pizza Hut

    Painesville, OH
    14 hours ago
  •  ...Junior Assistant Manager - Euclid, OH Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on... 

    Rainbow Shops

    Euclid, OH
    14 hours ago
  • Automotive Assistant & Service Manager Join the world's largest Midas franchisee - now proudly part of the Mavis Tire family. We are currently seeking...  ...for our state‑of‑the‑art service, repair, and tire center in Mentor, OH. Why You’ll Love Working With Us Competitive... 
    Weekly pay
    Full time
    Immediate start
    Weekday work

    Midas Hospitality

    Mentor, OH
    3 days ago
  •  ...Administrative Assistant We are seeking an Administrative Assistant to perform accounting and clerical tasks related to accounts payable...  ...and respond to calls appropriately Welcome visitors, manage sign-in, and direct visitors as needed Receive, open, sort,... 
    Full time
    Work at office

    Area Temps

    Mentor, OH
    2 days ago
  • $25 per hour

     ...Administrative Assistant (Front Desk) Starting Pay: $25.00 per hour Monday through Friday, 8:15 a.m. to 4:45 p.m. You will play...  ...Serve as the first point of contact by welcoming visitors and managing the main phone line with professionalism. Coordinate incoming... 
    Hourly pay
    Work at office
    Local area
    Monday to Friday

    NESCO Inc

    Mentor, OH
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Assistant Center Manager. Be the first to apply!