Embroidery Quality Control Specialist

Embroidery Quality Control Specialist Reporting directly to the Quality Control Manager, the Embroidery Quality Control Specialist oversees embroidery decoration quality across three critical touchpoints: pre‑production approval, inventory receive, and handling overage returns at third‑party decorator operations, and final shipping verification. This is a fully on‑site role, Monday through Friday during regular business hours at our facility in Santa Fe Springs, CA. Responsibilities Own pre‑production approval – review art proofs from 3P decorators and assess sew‑out samples against order specifications (placement, sizing, color match, stitch quality, trademark symbols); approve or reject with detailed written notes before production begins. Manage third‑party decorator relationships – establish quality standards with our 3P decorators and other partners; conduct inspections during production runs and review finished samples before shipment. Perform final shipping inspections – visually and tactilely inspect all decorated items for loose threads, puckering, seam integrity, color accuracy, and placement precision; pull non‑conforming work and route to rework or disposal. Track and communicate quality metrics – maintain detailed records of all approvals, rejections, and rework; document defect trends by decorator and order type; report monthly on quality performance and escalate issues to Operations Manager. Conduct daily quality audits with 3P decorators – review performance data, identify root causes of defects, and collaborate on corrective action plans to drive continuous improvement. Maintain complete audit trail – document all quality decisions in Cadence, maintain photographic records of pre‑pros approvals, and organize digital quality files for compliance and dispute resolution. Support order management – coordinate closely with Order Management Coordinator on rush orders, approval timeline changes, and delivery commitment risks driven by quality issues. Qualifications 2+ years of experience in embroidery production, quality control, or decoration operations with hands‑on knowledge of embroidery standards (stitch quality, density, color accuracy, placement). Proficiency with embroidery software (Wilcom, Tajima, Hatch, or similar) for file review and digitizing verification. Demonstrated ability to set and enforce quality standards; experience managing vendor or decorator relationships a plus. Strong written and verbal communication skills; comfortable drafting detailed approval notices and documentation. #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)