Brand Ambassador (NorthPark, Dallas)

About the job Diptyque, founded in 1961 in Saint Germain, Paris, is a creator of evocative perfumes, scented skincare products, and decorative objects. As the face of our luxury fragrance and home goods brand, you will embody its elegance and storytelling, engaging customers and driving sales through exceptional service. Job Responsibilities Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values. Actively engage with customers, providing personalized consultations and an immersive brand experience. Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions. Achieve individual and team sales targets through proactive customer interaction and upselling/cross‑selling techniques. Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines. Assist with inventory management, including receiving, stocking, and organizing products. Process sales transactions accurately and efficiently using POS systems. Gather customer feedback and market insights, communicating them effectively to management. Participate in special events, promotions, and training sessions as required. Build and maintain strong customer relationships to foster brand loyalty. Perform any other tasks as assigned by management from time to time. Job Qualifications Proven experience in a luxury retail, sales, or customer‑service environment, preferably in beauty, fragrance, or home goods. Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele. A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic. Strong sales acumen and a results‑oriented mindset. Ability to work flexible hours, including weekends, evenings, and holidays as retail demands. Excellent presentation and grooming standards, reflecting the luxury nature of the brand. Proficiency in English; additional language skills are a plus. High school diploma or equivalent; a college degree is preferred. Ability to stand for extended periods and lift up to 20 pounds. Diptyque is committed to diversity in all its forms and considers each application carefully. At Diptyque, we unleash your imagination and creativity and support your personal and professional development within a committed and talented team united in a shared adventure. #J-18808-Ljbffr Diptyque Distribution LLC.