Front of House Supervisor

Front Of House Supervisor

Opened in 2020, the Pillars of Prospect Park is conveniently located off the light rail transit station and close to the metro bus near the University of Minnesota campus in Minneapolis, MN. This senior living community features 133 independent living, 106 assisted living, and 44 memory care apartments. Two buildings make up this vibrant community and also encompass an on-site Intergenerational Child Care Center. Managed by Ebenezer, Minnesota's largest senior living operator. Join our team of dedicated employees who share in our mission to help our seniors heal, discover, and educate for longer, healthier, more meaningful lives.

The Front of House Supervisor assists the Director of Nutrition by overseeing Nutrition Services dining team members, including scheduling, organizing, training, ensuring proper food handling and sanitation practices, and promoting a safe work environment.

This nutrition services schedule includes:

• Casual / On Call

Responsibilities

• Leads and directs team members:
  • Understands responsibilities of all positions in the department.
  • Trains, redirects and assists employees as needed.
  • Recommends changes in techniques for a more efficient operation.
  • Enforces proper work habits which includes but isn't limited to: food handling, hand washing, sanitation, lifting techniques, body mechanics and safe use of chemicals.
  • Contributes to facilities positive employee relations environment by expressing appreciation of employees, by treating them with dignity and respect, and by answering questions or resolving complaints whenever possible.
• Serves meals and ensures that the dining area is clean and inviting:
  • Follows meal serving schedule and procedures.
  • Uses proper safety and sanitation techniques.
  • Creates dining room cleaning schedules and procedures and ensures their completion.
  • Helps in kitchen when necessary or in the absence of the director or Senior Chef/FSS supervisor.
• Promotes and encourages positive resident relations and satisfaction:
  • Welcomes residents and initiates conversation.
  • Accommodates resident requests such as requests for food substitution, change in seating, etc.
  • Listens to any complaints and responds appropriately. Refers issues to Director as appropriate.
• Provides support and direction to Dietary Assistants:
  • Oversees proper procedures for dining room set-up for daily meals and special events.
  • Staff scheduling.
  • Addresses Dietary Assistant performance issues and communicates them to the Director as appropriate.
  • Oversees all dining rooms in partnership with Director.
  • Monitors and stocks service refrigerators.
• Acts as Lead for Dining Staff:
  • Ensures that new employees are properly trained and oriented to their job responsibilities.
  • Provides feedback on annual performance review in a timely manner.
  • Promotes working relations and teamwork among employees.
  • Participates in Dietary Assistant interviews with the Director and provides feedback on candidates.
  • In conjunction with the Senior Chef or Food Service Supervisor (FSS), acts as point person in absence of Director/FSS.
• Supports Director to ensure quality culinary outcomes:
  • Hosts monthly staff meeting with Director.
  • Participates in on-call rotation to cover Nutrition Services Department.

Required Qualifications

• One to Three Years experience
• Certified Food Protection Manager Certificate within 90 Days

Preferred Qualifications

• Three to Five Years experience
• Working knowledge of basic Microsoft applications

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status