Office Support Coordinator

Job Description

Job Description

Benefits:

• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

McKenney Home Care is seeking a dependable, organized, and adaptable Office Support Coordinator to join our Venice office.

This is a full-time, in-office position supporting the day-to-day operations of a busy private-duty home care agency. The Office Support Coordinator will work closely with HR, Scheduling, Recruiting, and Clinical and should be comfortable shifting priorities quickly throughout the day.

This role is a strong fit for someone who thrives in a fast-paced environment, communicates well, stays organized under pressure, and is willing to step in wherever support is needed.

Schedule
Monday-Friday, 9:00 AM-5:00 PM
Venice Office: 871 Venetia Bay Blvd, STE 210, Venice, FL 34285
The Office Support Coordinator is also required to participate in the agency's after-hours on-call rotation approximately every third week.
$450 incentive per assigned on-call week.
On-call expectations and responsibilities will be reviewed during the interview and training process.

Key Responsibilities
Answer and direct incoming phone calls
Greet visitors, applicants, caregivers, clients, and family members
Assist with general office organization and daily office needs
Prepare, scan, file, and organize documents
Maintain electronic and paper records
Assist with forms, correspondence, and internal communications
Support HR with employee files, credentials, onboarding, and follow-up
Support Scheduling with caregiver and client communication, schedule updates, and coverage-related needs
Support Clinical with documentation, records, forms, and follow-up
Support Recruiting with applicant communication, interview coordination, and hiring-related tasks as needed
Assist with orientation materials, meetings, trainings, and office events
Attend job fairs, recruiting events, or community events as needed
Enter and update information in agency systems
Follow up on missing or incomplete documentation
Communicate professionally with caregivers, applicants, clients, families, and team members
Assist multiple departments based on changing daily priorities
Participate in the required after-hours on-call rotation

Qualifications
Previous office experience required
Home care, home health, healthcare, or medical office experience preferred
Experience supporting multiple departments is a plus
Ability to work effectively in a fast-paced environment
Comfortable changing focus quickly as priorities shift
Strong organization, multitasking, and follow-through
Ability to manage interruptions and competing priorities professionally
Strong verbal and written communication skills
Professional telephone and customer-service skills
Strong attention to detail
Comfortable using email, electronic records, and web-based software
Microsoft Office and/or Google Workspace experience preferred
WellSky Personal Care/ClearCare experience is a plus
Ability to maintain confidentiality and handle sensitive information appropriately
Dependable attendance and professional conduct
Willing and able to participate in the approximately every-third-week on-call rotation
Willing to attend occasional job fairs, recruiting events, or community events

About McKenney Home Care
McKenney Home Care is a family-owned private-duty home care agency serving Sarasota and Charlotte County through our Venice office.
Our office team works collaboratively across departments to support clients, caregivers, applicants, and daily operations. We are looking for someone who is dependable, flexible, willing to learn, and comfortable taking on a variety of responsibilities.

If you enjoy a role where no two days are exactly the same and you work well in a fast-moving team environment, we encourage you to apply.