Economic Empowerment Specialist

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.


At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.


If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.


Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief seeks an Economic Empowerment Specialist to help refugees and immigrants prepare for, obtain, and retain meaningful employment in the U.S. workforce. This role provides individualized job readiness support, including resume development, interview preparation, workplace navigation, employer connections, and coaching toward long-term economic stability. This position will be focused more on mid to high level position development, while still being expected to assist with entry-level job placements when needed.


ROLE & RESPONSIBILITIES:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Engage fully in creating a supportive, enthusiastic, life-giving work environment at World Relief Spokane
• Provide individualized employment services to refugees and immigrants, helping clients prepare for, obtain, retain, and advance in employment within the U.S. workforce
• Maintain regular contact with clients on assigned caseload, including contacting each client directly at least once per month and providing additional support based on client need, program requirements, and employment goals
• Ensure clients on assigned caseload remain in compliance with program requirements, including:
  • Maintaining and submitting adequate job search logs according to program guidelines o Attending job club, workshops, classes, and/or other required activities
  • Meeting monthly with case manager
  • Participating in required employment planning, job readiness, and follow-up activitie
• Provide practical job search and job readiness support, including resume development, online applications, interview preparation, employer communication, workplace expectations, and professional presentation
• Help clients understand and navigate the American workplace, including punctuality, attendance, communication with supervisors, workplace culture, conflict resolution, safety expectations, and opportunities for advancement
• Work with clients to identify realistic employment goals based on prior experience, transferable skills, English level, transportation, childcare, family needs, and long-term career interests
• Provide job and life skills training services to clients through one-on-one coaching, job club, workshops, employment orientation, and other employment-related activities
• Build and maintain positive working relationships with employers to understand hiring needs, identify job opportunities, support appropriate job matching, and advocate for qualified clients
• Stay informed about local labor market trends, employer expectations, entry-level job opportunities, and career advancement pathways in order to provide relevant and realistic employment guidance to clients
• Know and comply with service provision requirements for assigned employment contracts, including confidentiality requirements and the proper handling of personally identifiable information
• Maintain required case notes, service documentation, and program records in Dynamics, eJAS, and other required systems in a timely, accurate, and professional manner
• Be willing to assist with and teach Job Readiness Workshop when needed
• Maintain knowledge of mid to higher level positions and long-term career development

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Experience with Microsoft Suite software (e.g., Outlook, Teams, SharePoint, Excel, etc.)
• Experience working cross-culturally and with non-native English speakers
• Bachelor's degree or equivalent experience in workforce development, human services, social services, education, or a related field
• Valid driver's license, access to reliable vehicle and clean driving record

PREFERRED QUALIFICATIONS:

• Experience with case management, client documentation, or data entry in a CRM or database system (e.g., Dynamics, Salesforce, or similar) preferred
• Excellent communication skills, both orally and in writing
• At least one year of experience in case management, workforce development, or employment-related support
• Experience providing employment services, job placement support, or workforce development in a community-based or human services setting
• Experience working with immigrants, refugees, or culturally and linguistically diverse populations
• Familiarity with employer engagement, job matching, or supporting clients through the hiring process
• Experience with community outreach, relationship-building, or participant recruitment in a nonprofit or workforce development setting
• Experience with case management systems, client documentation, or data entry in a CRM or database environment
• Strong organizational skills and ability to manage multiple client priorities in a fast-paced, outcomes-driven environment
• Ability to work independently while collaborating effectively with a multidisciplinary team

$21 - $24 an hour

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.