Helpdesk Intern - Fall

Job Description

Job Description

Kickstart Your Career with an Internship at CPL

Are you a student eager to turn classroom learning into real-world impact? At CPL, a nationally recognized Architecture & Engineering firm, we believe in empowering the next generation of designers, engineers, and innovators. Our internship program is your opportunity to gain hands-on experience, collaborate with seasoned professionals, and contribute to projects that shape communities. 

This position is meant to cover the fall period, be on-site, and work 20-40 hours per week.

What you'll Do 

• Respond to requests for IT help from end users
• Provide IT assistance as able or escalate requests to other members of the IT team
• Configure, install and upgrade PCs, operating system software and application software as required
• Provide hands-on support for all IT equipment in nearby offices, and elsewhere as required
• Perform other duties as assigned by the IT Helpdesk Manager and IT Director

What you bring 

• Actively pursuing a BS (or MS) in Information Technology or a related field

• Succinct communication skills, both written and verbal
• Experience using Microsoft Office(Word/Excel/Teams, etc.)
• Technical experience in Microsoft Windows Server/Workstation environments
• A Team player
• Knowledge of Windows OS application installation as well as Office 365 and other business applications

Why CPL 

• Real Projects, Real Impact – Work on meaningful assignments that go beyond “busy work.”
• Mentorship & Learning – Learn from industry experts who are invested in your growth.
• Collaborative Culture – Join a team that values creativity, curiosity, and fresh perspectives.
• Career Pathways – Explore your future in architecture, engineering, planning, design, or project management.

What We Offer:

Benefits for Regular Full-Time & Part-Time Employees Working 30+ Hours/Week - not applicable to interns

• Healthcare for you and your family: Medical, Dental & Vision insurance
  • Single HDHP Medical plan with 100% paid premium
• Health Savings Account (HSA) with employer match
• Medical and Dependent Care Flexible Spending Accounts
• FREE Life Insurance and AD&D Insurance
• Voluntary Life Insurance for you and your family
• FREE Short-Term and Long-Term Disability Insurance
• PTO + Sick Time + 8 Holidays per year
• Retirement Savings Plan with contribution from CPL to grow your retirement funds
• Internal Mobility & Career Advancement
• Licensure Assistance

Additional benefits available to FT Employees Working 40+ Hours/Week <