Sr. Accounts Receivables Reconciliation Analyst

Sr. Accounts Receivable Reconciliation Analyst

CTG is seeking to fill a Sr. Accounts Receivable Reconciliation Analyst opening for our client in Charlotte, NC. Location: Charlotte, NC (hybrid remote) Duration: 6 months with possible extension Work Hours: Monday-Friday, 8 a.m.-5 p.m. Pay Rate: $25.20 hourly

Overview: The ideal candidate has extensive experience in accounts receivable, account reconciliation, customer disputes, deductions, chargebacks, and collections. This position will partner with Finance, Sales, Customer Operations, Shared Services, customers, and other cross-functional teams to resolve billing issues, improve cash flow, minimize bad debt, and maintain accurate receivables.

Key Responsibilities:

• Reconcile customer accounts and investigate discrepancies, deductions, disputes, and chargebacks.
• Analyze the root causes of invoicing errors and recurring customer deductions.
• Manage disputed accounts and collection activities to meet cash flow and performance goals.
• Research invalid chargebacks and coordinate recovery efforts.
• Partner with Sales, Finance, Customer Operations, and customers to resolve complex account issues.
• Coordinate credit and debit memo requests to maintain accurate accounts receivable balances.
• Identify process improvement opportunities related to invoicing, collections, chargebacks, reporting, and financial systems.
• Support projects and system enhancements related to Accounts Receivable.
• Maintain accurate documentation and communicate significant issues and risks to leadership.
• Take a proactive, analytical approach to problem-solving and issue resolution.

Required Qualifications:

• Associate degree in Finance, Accounting, Business, or a related field.
• Five or more years of experience in Finance, Accounts Receivable, Corporate Collections, or a related area.
• Strong experience with account reconciliations, deductions, disputes, chargebacks, and collections.
• Advanced Microsoft Excel skills.
• Proficiency with SAP, Microsoft Office, Windows, and SharePoint.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong customer service and cross-functional collaboration skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications:

• Bachelor's degree in Finance, Accounting, Business, or a related field.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.