Patient Access Technician

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: .01 , Shift: Variable , Schedule: 12 hr shifts Position Summary The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service‑orientation, good judgment and independent thinking in your daily work functions. Responsibilities You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements You will obtain inpatient bed assignments and process inpatient admission, including arm banding, addressograph plate, and completion of necessary forms You will pre‑admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third‑party liability information You will perform eligibility verification and resolve any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary Requirements Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance OR One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred About Deaconess Hospital Founded in 1896, MultiCare Deaconess Hospital is a 388‑bed acute‑care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high‑quality inpatient, outpatient, surgical, diagnostic and emergency services. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.07 - $31.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. #J-18808-Ljbffr