IT Business System Analyst

Whitley Penn, one of the nation's leading audit, tax, and advisory firms, is looking for a Business System Analyst to join our team!

The Business Systems Analyst will serve as the primary liaison between business stakeholders and software development teams. This role is responsible for gathering and documenting business requirements, facilitating stakeholder meetings, supporting Agile development processes, and coordinating user acceptance testing. The ideal candidate will possess strong analytical, communication, documentation, and project coordination skills.

Whitley Penn has become one of the fastest growing public accounting firms by providing exceptional, personalized service that reaches far beyond traditional accounting. In addition to Audit and Tax solutions, we offer a wide range of Advisory and Consulting services. We work in collaborative teams with an emphasis on an open-door policy, entrepreneurial thinking, and a well-built culture. At Whitley Penn, we learn, innovate, and achieve by sharing knowledge, embracing new ideas, and working together. We're looking for professionals who think like owners and want to be part of shaping a high-growth firm.


Position Details:

Title: Business System Analyst

Classification: Full-time; Exempt

Department: Information Technology - Software Development

Location: Dallas

Office Expectations/Hours: Hybrid position; general work schedule is Monday - Friday, 8 hours/day between 8am to 5pm with overtime, as needed.

What You Will Do

• Facilitate meetings and discovery sessions with business stakeholders to identify business needs and objectives.
• Create and maintain Business Requirements Documents (BRDs), process flows, use cases, user stories, and acceptance criteria.
• Identify opportunities for process improvement and automation.
• Act as the liaison between business users and technical teams throughout the software development lifecycle.
• Clarify requirements and provide ongoing support to developers.
• Participate in backlog refinement, sprint planning, daily stand-ups, and sprint reviews.
• Help maintain sprint backlogs and monitor sprint progress.
• Coordinate testing activities with business users and project stakeholders.

What You Need to Get Here

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
• 3+ years of experience as a Business Analyst, Systems Analyst, or related role.
• Experience eliciting and documenting business and system requirements.
• Experience supporting software development projects using Agile methodologies.
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience planning and executing User Acceptance Testing (UAT).
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.

Required Skills

• Requirements Gathering & Analysis
• Business Requirements Documentation
• User Story Development
• User Acceptance Testing (UAT)
• Process Improvement
• Problem Solving

Why Whitley Penn

Our total rewards are incredibly competitive. We work hard and recharge so that we can be our best selves for our clients. Explore some of our benefits below:

• Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans)
• Voluntary Dental and Vision Insurance
• 17 Annual Firm holidays, with extended breaks around July 4th and year end
• 20 days PTO for Salaried Employees
• Paid Maternity and Parental Leave
• 401(k) with Profit Sharing
• Discretionary Bonus Program
• Firm Paid Becker CPA Review Course & Reimbursement for Exam Fees
• Health & Wellness Program
• Pet Insurance

Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: All employment is decided on the basis of qualifications, merit, and business need.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.