Accounts Receivable & Collections Specialist

About the roleFlyGuys is looking for an Accounts Receivable & Collections Specialist to own the health of our receivables and drive cash in the door. This is not a passive billing role. You will personally manage a concentrated book of receivables, including a set of large, strategic accounts, and you will be measured on how quickly and cleanly we collect. You will combine disciplined process across our full customer base with hands-on, relationship-savvy follow-up on our biggest balances. If you like owning a number, chasing down what is owed without burning bridges, and building the systems that keep A/R clean, this role is for you.What you will own Collections performance. Drive down Days Sales Outstanding (DSO) and the percentage of A/R that is past due, with clear weekly targets and accountability for results. Large-account management. Personally own follow-up on our highest-value and most-overdue accounts, building direct relationships with customer AP contacts and resolving what is blocking payment. Full-cycle A/R. Manage the receivables lifecycle end to end: invoicing accuracy, proactive reminders, collections calls and emails, cash application, and account reconciliation. Dispute and exception resolution. Investigate and clear the reasons large balances stall, such as missing POs, milestone or contract-term questions, billing disputes, and short-pays, coordinating with sales, operations, and finance. Reporting and forecasting. Maintain the weekly A/R aging and a customer-level collections forecast so leadership always has a reliable view of expected cash in. Process and controls. Tighten credit terms, escalation cadences, and dunning workflows, and recommend when to bring in automation or outside collection support for genuinely stuck accounts.What you will be measured on Reduction in DSO and in the share of total A/R that is past due. Collection of aged balances, especially accounts in the 60+ and 90+ day buckets. Accuracy and timeliness of the weekly aging and collections forecast. Customer relationships preserved and strengthened through the collections process.What we are looking for 3+ years in accounts receivable, collections, or credit, ideally in a B2B services or project-based business. A proven track record of reducing DSO and recovering aged balances, with examples you can speak to. Strong negotiation and communication skills, and the judgment to be firm with a customer while protecting a valuable relationship. Comfort managing a concentrated book where a handful of large accounts drive most of the balance, not just processing high-volume small invoices. Hands-on proficiency with QuickBooks Online (or comparable ERP/accounting system) and strong Excel skills; experience with A/R automation tools (Bill.com, Versapay, Upflow, Tesorio, or similar) is a plus. Highly organized and self-directed, with the discipline to run a consistent weekly collections cadence. Understanding of invoicing tied to milestones, POs, or contract terms, and how to resolve the disputes that arise from them.Nice to have Experience in aerial data, geospatial, construction, or other project-based services businesses. Familiarity with credit policy design and setting customer credit limits. Exposure to selecting or implementing A/R automation or a customer payment portal. Experience with Sales Tax management (Numeral, Avalara, etc)Why FlyGuysYou will have real ownership of a function that directly affects the company's cash position and a direct line to finance leadership. This is a role where strong performance is visible, measurable, and valued.Role DetailsLocation:Hybrid role between Lafayette, LA and home. FLSA Status: ExemptWe are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require an accommodation, please contact View email address on click.appcast.io. FlyGuys is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. recblid j31qeryellx3sqgwkm2a126ofyk2m7 FlyGuys Inc