Move Coordinator

Job Description

Job Description

Full-Time | Monday–Friday

• Coordinate local and interstate moves from booking through completion
• Communicate with customers regarding schedules, paperwork, payments, and move details
• Schedule moving crews, trucks, surveys, packing, and deliveries
• Prepare and review moving documents and customer paperwork
• Coordinate with drivers, crews, agents, and other moving companies
• Monitor move schedules and address changes or issues as they arise
• Follow up with customers before and after their move
• Enter and maintain accurate customer and move information in company systems
• Assist with billing, estimates, deposits, and other administrative tasks
• Provide professional and timely customer service by phone and email
  

Qualifications:

• Excellent organizational and communication skills
• Strong attention to detail
• Ability to multitask and manage multiple moves at once
• Comfortable speaking with customers and vendors by phone and email
• Proficient with computers and Microsoft Office
• Previous moving, logistics, transportation, or customer service experience is a plus
• Experience with SmartMoving, QuickBooks, Atlas Van Lines, or similar systems is a plus
• Ability to work in a fast-paced environment and handle changing schedules
  

What We’re Looking For:
We want someone who is reliable, organized, proactive, and able to take ownership of their work . The ideal candidate enjoys helping customers, solving problems, and keeping things running smoothly behind the scenes.