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Product Support Lead: SQL & API Mastery for Scaled Ops

Stripe

Stripe is seeking a seasoned Product Support professional in Seattle to drive advanced technical support and operational excellence. You will own complex customer issues, partner with Engineering, Product, and Operations, and scale processes to improve CSAT and SLA metrics. The role emphasizes data-driven decision making, strong SQL & API skills, and the ability to influence across teams. Occasional weekends may be required, with compensatory time off, and a path toward impact across Stripe's #J-18808-Ljbffr

Vacancy posted 3 days ago
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